Technical Support Engineer 2, Premier - NYC (Japanese Speaking)
Datadog · New York, New York, USA
Posted about 2 months ago
or apply directly on Datadog's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Datadog's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 0% of Datadog's roles list one
- Ghost-job risk at Datadog
- high 401 stale, 32 reposted of 455 open
- Hiring momentum
- 589 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Datadog's own greenhouse board since 2026-08-03. Full hiring picture for Datadog.
About this role
As a Technical Support Engineer 2 at Datadog, you will assist Premier Customers with technical inquiries, educate them on the platform, and build strong relationships. Your role will involve responding to client requests, reproducing issues, and contributing to documentation and knowledge articles. You will also participate in health check meetings and engage in various projects while working in a hybrid environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Datadog as an employer.
What you need
- 2+ years of experience in multi-channel technical support at a SaaS company
- Basic knowledge of Linux
- Fluent in written and spoken Japanese
- Experience in a Premium/Enterprise technical support role
- Self-motivated and detail-oriented
- Critical thinking skills with a client-centric approach
What you get
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development and product training
- Inclusive company culture with Community Guilds and Inclusion Talks
Worth weighing
- No specific mention of the technology stack you will be working with
- Salary range provided, but actual compensation may vary based on qualifications and experience
- Hybrid work model requires in-office presence 3-5 days a week
Summarised from Datadog's posting. Read the full original.
Listed by Datadog on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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