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Datadog

Manager, Commercial Customer Success

Datadog · Sao Paulo, Brazil

Posted about 2 months ago

or apply directly on Datadog's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Datadog's roles stay open a median of 55 days
Reposted
No
Salary listed
No
0% of Datadog's roles list one
Ghost-job risk at Datadog
high
348 stale, 32 reposted of 455 open
Hiring momentum
589 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Datadog's own greenhouse board since 2026-08-03. Full hiring picture for Datadog.

About this role

As a Manager of Customer Success at Datadog, you will lead and develop teams of Customer Success Managers (CSMs), focusing on enhancing customer experience and retention. Your role will involve driving the renewal and expansion sales cycle, motivating your team to build strong customer relationships, and collaborating across functions to address complex challenges. You will also be responsible for talent attraction and development within your team.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Datadog as an employer.

What you need

  • 6+ years of experience in Customer Success or Account Management
  • 3+ years of experience leading a high-performing team of Customer Success Managers
  • Full English language proficiency
  • Proven track record in negotiating contract terms and overcoming pricing objections
  • Familiarity with the B2B tech or subscription-based software space
  • Comfortable in a fast-paced, scaling environment

What you get

  • Best-in-class onboarding
  • Sales training in MEDDIC and Command of the Message
  • Inclusive company culture with opportunities to join Community Guilds
  • Intra-departmental mentor and buddy program for networking
  • Continuous professional development, product training, and career pathing
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)

Worth weighing

  • No specific salary information provided
  • Role involves significant leadership responsibilities
  • Fast-paced environment may require adaptability

Summarised from Datadog's posting. Read the full original.

Listed by Datadog on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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