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Coupang Internal

[CES] Sr. Process Innovation Specialist [L5] (RM Seoul South)

Coupang Internal · Seoul, South Korea

Posted 15 days ago

or apply directly on Coupang Internal's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Coupang Internal's roles stay open a median of 42 days
Reposted
No
Salary listed
No
0% of Coupang Internal's roles list one
Ghost-job risk at Coupang Internal
low
0 stale, 8 reposted of 468 open
Hiring momentum
741 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.

About this role

The Sr. Process Innovation Specialist will be responsible for enhancing the operational performance of Coupang Eats Services by managing partnerships, onboarding new collaborators, and improving service quality through data-driven strategies. Key tasks include setting performance metrics, monitoring operational issues, and providing on-site consulting to resolve challenges, all aimed at delivering a superior delivery experience for customers, merchants, and delivery partners.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.

What you need

  • 2+ years of experience in sales planning or operations management in related industries such as logistics or distribution
  • Experience in managing and analyzing performance metrics to improve service quality
  • Experience in structuring and solving business problems using data analysis

Nice to have

  • High understanding of platform business or F&B industry
  • Analytical skills to define problems and derive improvement solutions based on data
  • Communication skills to collaborate effectively with diverse stakeholders
  • Ownership to proactively identify and execute tasks

Worth weighing

  • This position is exclusively for internal employees, which may limit external applicants.
  • No specific salary or benefits information is provided in the posting.
  • The role may involve dealing with various operational issues, which could be challenging depending on the region and partners involved.

Summarised from Coupang Internal's posting. Read the full original.

Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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