Operations Excellence Specialist (Hub Operations Management)
Coupang Internal · Taoyuan, Taiwan
Posted about a month ago
or apply directly on Coupang Internal's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Coupang Internal's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- No 0% of Coupang Internal's roles list one
- Ghost-job risk at Coupang Internal
- low 0 stale, 8 reposted of 468 open
- Hiring momentum
- 741 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Coupang Internal's own greenhouse board since 2026-08-03. Full hiring picture for Coupang Internal.
About this role
The Operations Excellence Specialist will focus on auditing and ensuring adherence to customer experience and quality standards across Coupang's fulfillment center hub network. This role involves analyzing operational issues, managing cross-functional teams to implement improvements, and developing key performance indicators to monitor hub operations. The specialist will also lead troubleshooting sessions and report insights to senior stakeholders to support decision-making.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Coupang Internal as an employer.
What you need
- Bachelor’s degree in Logistics, Supply Chain, Industrial Engineering, or a related field
- 3 years of experience in sortation logistics operations, quality auditing, or process improvement within a high-volume fulfillment environment
- Proven ability to manage cross-functional projects and influence stakeholders in a fast-paced setting
- Strong analytical skills with the ability to use data to perform root cause analysis and deep dives
- Excellent communication skills to translate complex operational issues into actionable improvement plans
Nice to have
- Six Sigma Green Belt or Black Belt certification
- Experience in a central or regional role overseeing multiple logistics sites
- Proficiency in SQL or data visualization tools like Tableau for independent performance tracking
- Background in e-commerce fulfillment or last-mile logistics operations
- Experience in international business expansion or global process standardization
Worth weighing
- No salary listed
- Role involves significant influence without direct authority over teams
- Fast-paced environment may require adaptability
- Job posting may close before the stated end date if all openings are filled
Summarised from Coupang Internal's posting. Read the full original.
Listed by Coupang Internal on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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