IT Service Desk Specialist III
CompTech Computer Technologies · San Antonio, TX
Posted 12 days ago · $59,000 - $64,000
or apply directly on CompTech Computer Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days CompTech Computer Technologies's roles stay open a median of 10 days
- Reposted
- No
- Salary listed
- Yes 50% of CompTech Computer Technologies's roles list one
- Ghost-job risk at CompTech Computer Technologies
- low 2 stale, 0 reposted of 22 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from CompTech Computer Technologies's own greenhouse board since 2026-08-03. Full hiring picture for CompTech Computer Technologies.
About this role
The IT Service Desk Specialist III at CompTech provides advanced technical support for the Defense Health Agency, focusing on diagnosing and resolving complex hardware and software issues. This role involves serving as an escalation resource, collaborating with various technical teams, and contributing to the continuous improvement of service desk processes and documentation.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CompTech Computer Technologies as an employer.
What you need
- Six (6) years of progressive experience in IT technical support, service desk, help desk, desktop support, or a related IT discipline
- Demonstrated experience providing advanced troubleshooting and technical support within an enterprise IT environment
- Experience utilizing diagnostic tools and advanced troubleshooting techniques to identify the root cause of complex technical problems
- Demonstrated experience resolving complex client-level hardware and software issues
- Experience working with multiple technical teams to troubleshoot and resolve incidents requiring cross-functional expertise
- Advanced experience using an enterprise ticketing or IT service management system
Nice to have
- Commercial baseline certifications applicable to this advanced role such as CompTIA CASP+ / SecurityX or (ISC)² CISSP
- Additional advanced certifications relevant to cybersecurity, systems administration, networking, enterprise technical support, or DoD cyber workforce requirements
What you get
- Salary: $59,000 - $64,000
- Full benefits
- PTO
- 401k+
Worth weighing
- Position requires an active Secret Security Clearance
- On-site work at Joint Base San Antonio–Lackland
- Role involves high-level troubleshooting and collaboration across multiple technical teams
- No specific mention of remote work options or flexibility
Summarised from CompTech Computer Technologies's posting. Read the full original.
Listed by CompTech Computer Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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