or apply directly on CompTech Computer Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days CompTech Computer Technologies's roles stay open a median of 10 days
- Reposted
- No
- Salary listed
- No 50% of CompTech Computer Technologies's roles list one
- Ghost-job risk at CompTech Computer Technologies
- low 2 stale, 0 reposted of 22 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from CompTech Computer Technologies's own greenhouse board since 2026-08-03. Full hiring picture for CompTech Computer Technologies.
About this role
The IT Service Desk Specialist I at CompTech will provide technical support for the Defense Health Agency, acting as the first point of contact for users with hardware and software issues. Responsibilities include troubleshooting, documenting incidents, and escalating unresolved issues while maintaining a strong customer service approach. The role requires adherence to established procedures and effective communication with users of varying technical proficiency.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CompTech Computer Technologies as an employer.
What you need
- Two years of progressive experience in IT technical support, help desk, service desk, or desktop support
- Experience troubleshooting client-level hardware and software issues
- Experience using a ticketing or IT service management system
- Strong customer service, communication, and problem-solving skills
- Ability to meet security and background investigation requirements
- Associate of Arts (AA), Associate of Applied Science (AAS), or qualifying military training, or two years of additional relevant experience in lieu of a degree
Nice to have
- CompTIA A+ certification
- CompTIA Security+ certification
- Additional certifications relevant to technical support or DoD cyber workforce requirements
What you get
- $26.66/hour + $5.09/hour Health & Welfare
- Medical insurance options
- PTO
- 401(k)
Worth weighing
- Active Secret Clearance required
- Position is on-site at MacDill Air Force Base
- Role may involve working with users of varying technical proficiency
- Salary and benefits are subject to Service Contract Act (SCA) requirements
Summarised from CompTech Computer Technologies's posting. Read the full original.
Listed by CompTech Computer Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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