IT Service Desk Specialist II
CompTech Computer Technologies · Warner Robins, GA
Posted 8 days ago · $55,000 - $60,000
or apply directly on CompTech Computer Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days CompTech Computer Technologies's roles stay open a median of 10 days
- Reposted
- No
- Salary listed
- Yes 50% of CompTech Computer Technologies's roles list one
- Ghost-job risk at CompTech Computer Technologies
- low 2 stale, 0 reposted of 22 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from CompTech Computer Technologies's own greenhouse board since 2026-08-03. Full hiring picture for CompTech Computer Technologies.
About this role
The IT Service Desk Specialist II at CompTech provides intermediate-level technical support for the Defense Health Agency, focusing on troubleshooting and resolving hardware, software, and application issues. Daily responsibilities include managing incidents through a ticketing system, documenting technical issues, and communicating with customers to ensure timely resolutions. The role requires strong analytical skills and the ability to work collaboratively with Level I support staff and other technical teams.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of CompTech Computer Technologies as an employer.
What you need
- Four (4) years of progressive experience in IT technical support, help desk, service desk, desktop support, or a related discipline
- Demonstrated experience independently troubleshooting and resolving client-level hardware and software issues
- Experience diagnosing technical problems and determining appropriate resolution or escalation paths
- Experience evaluating and prioritizing incidents based on severity, complexity, urgency, and impact
- Experience using an enterprise ticketing or IT service management system to manage incidents and service requests
- Demonstrated ability to provide detailed and accurate technical documentation
Nice to have
- Bachelor's degree or applicable equivalency of four (4) additional years of relevant experience
- CompTIA Security+ certification
- CompTIA CySA+ certification
- Additional certifications relevant to technical support, desktop support, or DoD cyber workforce requirements
What you get
- $55,000 - $60,000 salary
- Full benefits
- PTO
- 401k
Worth weighing
- On-site position in Warner Robins, GA
- Requires active Secret Security Clearance
- Role involves working with the Defense Health Agency, which may have specific compliance and security protocols
- No mention of remote work options or flexibility
Summarised from CompTech Computer Technologies's posting. Read the full original.
Listed by CompTech Computer Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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