or apply directly on Cloudbeds's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 17 days Cloudbeds's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 8% of Cloudbeds's roles list one
- Ghost-job risk at Cloudbeds
- high 32 stale, 7 reposted of 51 open
- Hiring momentum
- 74 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.
About this role
As an Onboarding Project Manager at Cloudbeds, you will lead the onboarding process for mid-market customers, ensuring a smooth transition from contract signing to account management. Your role involves managing project timelines, coordinating with various teams, and maintaining strong communication with customers to drive platform adoption and satisfaction. You will also monitor success metrics and may need to travel within Thailand to enhance customer experiences during onboarding.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.
What you need
- Fluency in Thai and English at a business-professional level, both written and spoken
- Minimum 4 years of experience in hotel operations or hotel management
- At least 2 years of project management experience within a SaaS or customer-facing environment
- Proven ability to manage multiple projects simultaneously while maintaining strong attention to detail and organization
- Experience coordinating cross-functional stakeholders and driving projects through completion in a fast-paced environment
- Strong communication, relationship management, and customer-facing presentation skills
Nice to have
- At least 2 years of project management experience within a hospitality SaaS environment
- Previous experience with customer implementation & onboarding at a hospitality SAAS company
- Familiarity with Salesforce, Zendesk, Slack, or other customer operations tools
What you get
- Remote First, Remote Always
- PTO in accordance with local labor requirements
- Monthly Wellness Fridays - enjoy an extra-long weekend every month
- Fully Paid Parental Leave
- Home office stipend based on country of residency
- Professional development courses in Cloudbeds University
Worth weighing
- Role requires onsite travel within Thailand during onboarding periods
- Fast-paced SaaS environment may demand adaptability and quick problem-solving
Summarised from Cloudbeds's posting. Read the full original.
Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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