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Cloudbeds

Account Manager

Cloudbeds · Asia & Pacific

Posted about 2 months ago

or apply directly on Cloudbeds's site. We never take the application ourselves.

Is this posting real?

This role has been open
55 days
Cloudbeds's roles stay open a median of 55 days
Reposted
No
Salary listed
No
8% of Cloudbeds's roles list one
Ghost-job risk at Cloudbeds
high
35 stale, 7 reposted of 51 open
Hiring momentum
74 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Cloudbeds's own greenhouse board since 2026-08-03. Full hiring picture for Cloudbeds.

About this role

As an Account Manager at Cloudbeds, you will actively manage a portfolio of customers, focusing on building strong relationships and ensuring their success with the Cloudbeds platform. Your responsibilities will include identifying upsell opportunities, minimizing customer churn, and providing strategic guidance to help clients achieve their business goals. You will also act as the main point of contact for customer inquiries and escalations, utilizing your hospitality industry knowledge to enhance customer engagement and satisfaction.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Cloudbeds as an employer.

What you need

  • Exceptional ability to communicate and foster positive business relationships
  • Deep understanding of customers' concerns regarding the use of products and the ability to troubleshoot as needed
  • Demonstrated ability to communicate, present, and influence effectively at all levels of the organization
  • Ability to clearly communicate and synthesize customer details internally to multiple departments
  • Proven ability to manage multiple projects while paying attention to detail
  • Excellent listening, negotiation, and presentation skills

Nice to have

  • Experience managing accounts within the Australian hospitality market

What you get

  • Remote First, Remote Always
  • PTO in accordance with local labor requirements
  • Fully Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling and knowledge transfer

Worth weighing

  • No salary listed
  • Role involves managing a significant portfolio value of $500,000 - $1,000,000 USD
  • Experience in the Australian hospitality market is preferred but not mandatory

Summarised from Cloudbeds's posting. Read the full original.

Listed by Cloudbeds on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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