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Clara

Customer Success Manager - Monterrey (Hybrid/Remote)

Clara · Monterrey / NLE / Mexico

Posted 24 days ago

or apply directly on Clara 's site. We never take the application ourselves.

Is this posting real?

This role has been open
24 days
Clara 's roles stay open a median of 36 days
Reposted
No
Salary listed
No
0% of Clara 's roles list one
Ghost-job risk at Clara
high
51 stale, 2 reposted of 129 open
Hiring momentum
161 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Clara 's own greenhouse board since 2026-08-03. Full hiring picture for Clara .

About this role

As a Customer Success Manager at Clara, you will be responsible for managing and growing strategic client relationships, particularly with key accounts in Mexico. Your role involves onboarding clients, optimizing their use of Clara’s financial platform, and acting as a trusted partner to C-level executives. You will also identify growth opportunities and manage complex sales cycles to enhance client satisfaction and drive long-term value for both Clara and its customers.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Clara as an employer.

What you need

  • 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
  • Previous experience in the financial sector, particularly in traditional banking institutions
  • Proven ability to onboard, manage, and grow B2B client accounts
  • Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
  • Sales forecasting skills and experience managing sell-in/sell-out strategies
  • Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset

Nice to have

  • Existing relationships within Mexico’s enterprise ecosystem
  • Experience creating and executing go-to-market or partner marketing plans
  • Confidence leading multi-stakeholder sales cycles and negotiating at C-level
  • High adaptability to change with an innovation-driven attitude

What you get

  • Competitive salary and stock options (ESOP) from day one
  • Multicultural team with daily exposure to Portuguese, Spanish, and English
  • Annual learning budget and internal accelerated development paths
  • High-ownership environment
  • Flexible vacation and hybrid work model focused on results

Worth weighing

  • No specific salary range mentioned
  • Role involves navigating complex sales cycles and C-level negotiations, which may require significant experience and skill
  • Hybrid work model requires some in-office presence, especially during ramp-up periods

Summarised from Clara 's posting. Read the full original.

Listed by Clara on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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