or apply directly on Charlie Health's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 66 days Charlie Health's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 10% of Charlie Health's roles list one
- Ghost-job risk at Charlie Health
- high 250 stale, 4 reposted of 261 open
- Hiring momentum
- 353 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Charlie Health's own greenhouse board since 2026-08-03. Full hiring picture for Charlie Health.
About this role
As a Patient Care Specialist at Charlie Health, you will support clients and their families throughout the treatment process by providing care coordination and customer service. Your responsibilities include welcoming clients post-admission, ensuring they understand their treatment plans and insurance benefits, and acting as a liaison between clients and various internal teams. You will also manage client schedules, document interactions, and work to resolve any barriers to treatment attendance.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Charlie Health as an employer.
What you need
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Minimum 2 years experience working in a customer/patient success or support role
- 1-2 years of Salesforce experience (or equivalent CRM platform) required
- 1-2 years of experience using contact center technology
- 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus)
What you get
- Comprehensive benefits to all full-time, exempt employees
Worth weighing
- Role requires afternoon/evening shifts availability
- Candidates from certain states are not eligible for this role
- Background checks required for clearance to see clients, with costs covered by the company
Summarised from Charlie Health's posting. Read the full original.
Listed by Charlie Health on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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