Patient Finance Specialist
Charlie Health Behavioral Health Operations · Remote, United States
Posted about 2 months ago
or apply directly on Charlie Health Behavioral Health Operations's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 51 days Charlie Health Behavioral Health Operations's roles stay open a median of 52 days
- Reposted
- No
- Salary listed
- No 0% of Charlie Health Behavioral Health Operations's roles list one
- Ghost-job risk at Charlie Health Behavioral Health Operations
- high 12 stale, 2 reposted of 20 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-24
Measured from postings appearing on and disappearing from Charlie Health Behavioral Health Operations's own greenhouse board since 2026-08-03. Full hiring picture for Charlie Health Behavioral Health Operations.
About this role
As a Patient Care Specialist at Charlie Health, you will support clients and their families throughout their treatment journey by providing care coordination and exceptional customer service. Your responsibilities will include reaching out to clients to ensure they are enrolled in their treatment plans, acting as a liaison between clients and internal teams, managing client schedules, and identifying barriers to treatment attendance. This role is crucial in enhancing the client experience and ensuring they receive the care they need.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Charlie Health Behavioral Health Operations as an employer.
What you need
- High school diploma or equivalent
- Excellent written and verbal communication skills
- Minimum 2 years experience working in a customer/patient success or support role
- 1-2 years of Salesforce experience (or equivalent CRM platform) required
- 1-2 years of experience using contact center technology
- 1-2 years of experience in customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus)
Worth weighing
- Role requires availability for afternoon/evening and some weekend shifts
- Candidates from certain states are not eligible for this role
- Background checks are required, with costs covered by the company
Summarised from Charlie Health Behavioral Health Operations's posting. Read the full original.
Listed by Charlie Health Behavioral Health Operations on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.
More roles at Charlie Health Behavioral Health Operations
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