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Chainguard

Staff Customer Success Manager, Majors (Financial Services)

Chainguard · United States - Remote

Posted about 3 months ago

or apply directly on Chainguard's site. We never take the application ourselves.

Is this posting real?

This role has been open
87 days
Chainguard's roles stay open a median of 82 days
Reposted
No
Salary listed
No
5% of Chainguard's roles list one
Ghost-job risk at Chainguard
high
83 stale, 1 reposted of 83 open
Hiring momentum
137 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Chainguard's own greenhouse board since 2026-08-03. Full hiring picture for Chainguard.

About this role

As a Staff Customer Success Manager at Chainguard, you will act as a strategic partner for key financial services clients, focusing on post-sales engagement to drive business outcomes and build strong relationships. Your responsibilities include managing customer onboarding, facilitating executive reviews, identifying expansion opportunities, and advocating for customer needs internally. This role requires a consultative approach and collaboration with various teams to ensure clients derive maximum value from Chainguard's offerings.

Our read on this posting2.6out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chainguard as an employer.

What you need

  • 5+ years in enterprise customer-facing roles, preferably in financial services
  • Ability to operate as a strategic business partner
  • Familiarity with financial services regulatory and compliance drivers
  • Working knowledge of software supply chain security, vulnerability management, DevSecOps, container security, or application security
  • Strong executive presence and communication skills
  • High emotional intelligence and strong prioritization instincts

Nice to have

  • Prior experience managing strategic accounts at a cybersecurity or infrastructure software company
  • Experience supporting or selling into financial services customers
  • Familiarity with security and compliance obligations in regulated industries
  • Previous early-stage startup experience

What you get

  • Up to $200K base salary + bonus
  • Equity/stock options
  • Unlimited PTO
  • Remote work with flexible coworking and team meetup opportunities
  • Home office and internet stipend
  • 100% health/dental/vision insurance coverage for you and your family

Worth weighing

  • High-touch, consultative role may require significant investment in relationship-building
  • Role involves navigating complex stakeholder dynamics in large financial institutions
  • No specific technical implementation skills required, but must speak credibly about technical outcomes

Summarised from Chainguard's posting. Read the full original.

Listed by Chainguard on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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