Customer Success Manager - EMEA
Chainguard · Germany - Remote
Posted about 3 months ago · Previously reposted
or apply directly on Chainguard's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 75 days Chainguard's roles stay open a median of 76 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 5% of Chainguard's roles list one
- Ghost-job risk at Chainguard
- high 81 stale, 1 reposted of 83 open
- Hiring momentum
- 137 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Chainguard's own greenhouse board since 2026-08-03. Full hiring picture for Chainguard.
About this role
As a Customer Success Manager at Chainguard, you will serve as the primary post-sales contact for customers, focusing on onboarding, implementation, and adoption of Chainguard's solutions. Your role involves collaborating with various internal teams to advocate for customer needs, manage issues, and ensure customers derive value from their use of the product. You'll also engage in success planning, training, and account management to foster strong relationships and minimize churn.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Chainguard as an employer.
What you need
- 5+ years experience in enterprise, customer facing roles collaborating with both technical and business teams
- Relevant domain knowledge of Supply Chain Security, DevSecOps, AppSec, security infrastructure, containers, regulatory compliance requirements, vulnerability management, software development lifecycle
- Ability to take full ownership of customer portfolio and act with autonomy
- Strong commitment to continuous personal and professional development
- High emotional intelligence and strong priority management skills
Nice to have
- Previous early-stage startup experience
- Passion for technology & cybersecurity
- Relevant hands-on technical experience in cloud computing environments (AWS, GCP, Azure), containers, Linux
What you get
- Flexible & Remote-First Culture
- Stock options upon hire and promotion
- 100% Covered Health Insurance for you and your dependents
- Flexible Time Off
- 18 Weeks Paid Parental Leave
Worth weighing
- No salary listed
- Role requires strong collaboration across multiple internal teams
- Expectations for autonomy and ownership may be challenging for some candidates
Summarised from Chainguard's posting. Read the full original.
Listed by Chainguard on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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