or apply directly on Capital on Tap's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Capital on Tap's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Capital on Tap's roles list one
- Ghost-job risk at Capital on Tap
- high 26 stale, 4 reposted of 35 open
- Hiring momentum
- 62 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Capital on Tap's own greenhouse board since 2026-08-03. Full hiring picture for Capital on Tap.
About this role
As an Operational Training Specialist focused on Fraud & Financial Crime, you will design and deliver training programs for financial crime, fraud, and disputes teams. Your role involves translating complex regulatory requirements into clear training materials, managing the content lifecycle of training assets, and evaluating the effectiveness of training programs to ensure compliance and continuous improvement.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Capital on Tap as an employer.
What you need
- Proven experience in a Learning & Development or Real-Time Coaching role, with exposure to financial crime, fraud, or disputes within a fast-paced Customer Operations environment.
- Good working knowledge of financial crime, fraud typologies, and disputes handling.
- Exceptional ability to simplify complex regulatory and operational processes into clear, engaging, and compliant training materials.
- Highly organised with a proven ability to manage multiple document updates and stakeholder sign-offs simultaneously while adhering to strict timelines.
- Ability to build relationships across multiple stakeholders, including Financial Crime, Fraud, Disputes, and Compliance teams, to ensure the best quality service is delivered.
- Experience utilising performance and feedback metrics to evaluate training effectiveness and drive continuous programme improvement.
What you get
- Private Healthcare including dental and opticians services through Vitality
- Worldwide travel insurance through Vitality
- Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
- Salary Sacrifice Pension Scheme up to 7% match
- Octopus EV Salary Sacrifice Scheme
- 28 days holiday (plus bank holidays)
Worth weighing
- 3 days per week in office requirement may not suit all candidates.
- Role involves managing compliance with strict documentation protocols, which may add pressure.
- No salary listed in the posting.
Summarised from Capital on Tap's posting. Read the full original.
Listed by Capital on Tap on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.