Calendly

Staff Product Manager, Intelligent Customer Experience

Calendly · Remote - US

Posted about a month ago

or apply directly on Calendly's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Calendly's roles stay open a median of 80 days
Reposted
No
Salary listed
No
0% of Calendly's roles list one
Ghost-job risk at Calendly
high
10 stale, 1 reposted of 13 open
Hiring momentum
21 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Calendly's own greenhouse board since 2026-08-03. Full hiring picture for Calendly.

About this role

As a Staff Product Manager at Calendly, you will lead the strategy and roadmap for enhancing the intelligent customer experience, focusing on AI support and automated resolution processes. You will collaborate with various teams to improve customer satisfaction and drive growth by addressing gaps in support and product capabilities. Your role involves defining metrics, ensuring product supportability, and translating customer feedback into actionable improvements.

Our read on this posting3.0out of 5
benefits
2/5
freshness
5/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Calendly as an employer.

What you need

  • 10+ years of varied PM experience in startups and scaled companies
  • Experience building 0-to-1 platforms or capabilities
  • Direct experience with AI-powered agents and/or conversational agents
  • Track record of driving cross-functional standards or platform adoption
  • Strong product sense grounded in support and/or customer experience data
  • Ability to build a bold vision and inspire teams

What you get

  • Equity awards
  • Competitive benefits
  • Sales Incentive program for eligible Sales employees

Worth weighing

  • Role requires commuting to the San Francisco Bay Area office for candidates residing in California
  • No mention of remote work flexibility for candidates outside California
  • Salary ranges provided but may vary based on multiple factors
  • Occasional travel may be required for company events or team collaboration

Summarised from Calendly's posting. Read the full original.

Listed by Calendly on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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