Senior Member Services Advocate (Remote)
Businessolver · Remote - United States
Posted about 2 months ago · $20.00 to $23.00
or apply directly on Businessolver's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Businessolver's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- Yes 26% of Businessolver's roles list one
- Ghost-job risk at Businessolver
- high 18 stale, 1 reposted of 27 open
- Hiring momentum
- 35 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Businessolver's own greenhouse board since 2026-08-03. Full hiring picture for Businessolver.
About this role
The Senior Member Services Advocate role involves providing exceptional support to clients through inbound calls related to Health Spending Accounts, COBRA, Retiree, or Exchange inquiries. Responsibilities include assisting with enrollment, accurately responding to inquiries, documenting call details, and ensuring compliance in all transactions. The position requires a proactive approach to help clients effectively navigate their benefits.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Businessolver as an employer.
What you need
- 3+ years’ experience with Health Spending Account, COBRA, Retiree or Exchange
- Strong customer-centric mindset
- Comfort level with technology
- Ability to diagnose and own technology issues
- Strong people skills
- Exceptional phone etiquette and communication skills
Nice to have
- 5+ years’ experience with Health Spending Account, COBRA, Retiree or Exchange
Worth weighing
- Pay rate is $25.00 per hour
- The role requires a proactive, hands-on approach
- The schedule is Monday - Friday, between 8:30 AM - 7:00 PM CST
- No specific benefits listed in the posting
Summarised from Businessolver's posting. Read the full original.
Listed by Businessolver on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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