or apply directly on Businessolver's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Businessolver's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 26% of Businessolver's roles list one
- Ghost-job risk at Businessolver
- high 25 stale, 1 reposted of 27 open
- Hiring momentum
- 35 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Businessolver's own greenhouse board since 2026-08-03. Full hiring picture for Businessolver.
About this role
The Member Services Team Lead at Businessolver will supervise a team of Member Advocates and Processors, focusing on daily operations such as staffing, problem resolution, and quality assurance. The role involves hiring and training new team members, resolving escalated inquiries, and monitoring workflow to improve performance metrics. Additionally, the Team Lead will conduct audits, produce reports, and ensure compliance with regulatory requirements.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Businessolver as an employer.
What you need
- 3+ years leadership experience within Employee Benefits Administration or related industry
- Bachelor’s degree or equivalent
- Proven customer service experience with excellent phone etiquette and communication skills
- Excellent problem solving skills
- Demonstrated leadership skills with the ability to provide team direction
- Ability to motivate and coach staff in a team environment
Nice to have
- Experience with COBRA Administration, Verification Services, Retiree Services, and Document Fulfillment
- Benefit Administration experience / life and health license
What you get
- Annual bonus incentive plan
- Comprehensive benefits package
Worth weighing
- Pay range is specified but dependent on various factors
- No specific details on the comprehensive benefits package provided in the posting
Summarised from Businessolver's posting. Read the full original.
Listed by Businessolver on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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