Head of Operations (Entertainment Venue)

Brooklyn Sports & Entertainment · Brooklyn, New York, United States

Posted 21 days ago · $170,000 - $210,000

or apply directly on Brooklyn Sports & Entertainment's site. We never take the application ourselves.

Is this posting real?

This role has been open: 21 days
Reposted: No
Salary listed: Yes
Ghost-job risk at Brooklyn Sports & Entertainment: high
Hiring momentum: 46 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Brooklyn Sports & Entertainment's own greenhouse board since 2026-08-03. Full hiring picture for Brooklyn Sports & Entertainment.

About this role

The Head of Operations will oversee the daily management and financial performance of a live-entertainment venue in Manhattan, ensuring exceptional guest experiences and operational excellence. This role involves leading budgeting, reporting, and developing strategies for revenue expansion while managing onsite staff and maintaining high service standards. The individual will also play a key role in preparing for future growth and multi-venue expansion.

Our read on this posting4.2out of 5

benefits: 3/5
freshness: 4/5
career value: 4/5
role clarity: 5/5
pay transparency: 5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Brooklyn Sports & Entertainment as an employer.

What you need

15+ years of experience in venue operations, hospitality, live entertainment, location-based entertainment, or a related operating leadership role
Proven track record of owning a P&L and driving financial and operational performance
Strong financial and analytical skills, with experience in reporting to executive leadership and/or ownership
Strong understanding of service standards, operational execution, safety protocols, and management accountability across departments
Experience serving as a senior point of escalation for operational, guest, staffing, or incident-related matters
Familiarity with live entertainment and hospitality-integrated concepts where guest flow, timing, atmosphere, and programming must work together seamlessly

Nice to have

Experience opening a new venue is a plus
Experience identifying and implementing operational improvements that enhance efficiency, throughput, and guest satisfaction

What you get

$170,000 - $210,000 base salary + Performance-Based Incentive
Medical, dental, and vision coverage; HSA and FSA eligibility
401k Employer Match at 4%
Competitive PTO policy & Company Holidays
Parental leave policy eligible after 6 months of service
Access to events at Barclays Center, subject to ticket availability

Worth weighing

Willing and able to work non-traditional hours, including nights, weekends, and holidays during operating periods
Role requires a strong focus on operational discipline and financial performance in a fast-paced environment

Summarised from Brooklyn Sports & Entertainment's posting. Read the full original.

Listed by Brooklyn Sports & Entertainment on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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