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Bluecatnetworks

Enterprise Support Engineer, Second Shift [16h-00h]

Bluecatnetworks · Belgrade

Posted 16 days ago

or apply directly on Bluecatnetworks's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Bluecatnetworks's roles stay open a median of 30 days
Reposted
No
Salary listed
No
14% of Bluecatnetworks's roles list one
Ghost-job risk at Bluecatnetworks
low
0 stale, 4 reposted of 21 open
Hiring momentum
33 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Bluecatnetworks's own lever board since 2026-08-04. Full hiring picture for Bluecatnetworks.

About this role

As an Enterprise Support Engineer at BlueCat, you will work closely with strategic enterprise customers to address their technical concerns and optimize their use of BlueCat products. Your daily tasks will include troubleshooting network issues, performing health checks, and ensuring customer satisfaction by acting as a trusted advisor. You will also provide after-hours support and collaborate with various teams to resolve customer issues effectively.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bluecatnetworks as an employer.

What you need

  • 5+ years' experience in networking with strong knowledge of DNS, DHCP, and Linux
  • Experience in debugging network issues including packet capture and analysis
  • Strong experience with common protocols and services (FTP, TFTP, NTP, SNMP, syslog)
  • Excellent communication skills to explain technical issues to non-technical audiences
  • Experience managing customers in an enterprise environment
  • Ability to maintain composure during high severity issues

What you get

  • Professional Development Budget
  • Dedicated Wellness Days and Wellness Week
  • Lifestyle Spending Account
  • Employee Recognition Program

Worth weighing

  • No specific salary or compensation details provided
  • Role requires after-hours support on a rotating schedule
  • Emphasis on problem-solving and customer service may indicate high-pressure situations

Summarised from Bluecatnetworks's posting. Read the full original.

Listed by Bluecatnetworks on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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