or apply directly on Bluecatnetworks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Bluecatnetworks's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 14% of Bluecatnetworks's roles list one
- Ghost-job risk at Bluecatnetworks
- low 0 stale, 4 reposted of 21 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bluecatnetworks's own lever board since 2026-08-04. Full hiring picture for Bluecatnetworks.
About this role
As a Customer Success Manager at BlueCat, you will be the primary relationship manager for a portfolio of enterprise customers, ensuring they derive maximum value from BlueCat's solutions. Your role involves engaging with customers through proactive touchpoints, delivering product demonstrations, and collaborating with internal teams to resolve issues. You will also drive customer expansion and influence renewal strategies while managing tailored Success Plans and contributing to team KPIs.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bluecatnetworks as an employer.
What you need
- 5+ years of CSM or Account Management experience with enterprise B2B SaaS
- Balance of technical aptitude and business acumen
- Experience with delivering demos, business reviews, and success planning
- Strong interpersonal and communication skills (verbal, written, and presentation)
- Ability to manage multiple projects and priorities with precision and autonomy
- Experience using CSM tools like Gainsight, Totango, or Salesforce
Nice to have
- Familiarity with AI tools
What you get
- Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- Lifestyle Spending Account
- Employee Recognition Program
Worth weighing
- No salary listed
- Fast-paced environment may require adaptability
- Role involves both technical and relationship management skills
Summarised from Bluecatnetworks's posting. Read the full original.
Listed by Bluecatnetworks on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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