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BDA

Global IT Support Manager

BDA · Woodinville, Washington, United States

Posted about 2 months ago · $110,000 to $130,000

or apply directly on BDA's site. We never take the application ourselves.

Is this posting real?

This role has been open
66 days
BDA's roles stay open a median of 82 days
Reposted
No
Salary listed
Yes
73% of BDA's roles list one
Ghost-job risk at BDA
high
44 stale, 1 reposted of 44 open
Hiring momentum
58 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from BDA's own greenhouse board since 2026-08-03. Full hiring picture for BDA.

About this role

The Global IT Support Manager at BDA will lead and develop IT support teams across multiple regions, ensuring a high-performance digital workplace support ecosystem. This role involves architecting AI-enabled, zero-touch support models and overseeing global IT asset lifecycle management while collaborating with various departments to align support with organizational needs.

Our read on this posting4.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of BDA as an employer.

What you need

  • 6+ years IT Support experience
  • 2-3 years in global or enterprise environments
  • Experience leading distributed IT Support teams across multiple regions
  • Advanced expertise in Microsoft 365 ecosystem including client and endpoint management
  • Experience designing automation frameworks, AI-enabled support tools, or zero-touch environments
  • Strong background in asset lifecycle governance and capacity planning with Atlassian Jira

Nice to have

  • ITIL and Microsoft certifications preferred
  • Workday integration and workflow optimization of IT and HR systems

What you get

  • Base salary range of $110,000 to $130,000 with a 15% yearly bonus
  • Robust PTO including vacation, paid volunteer day, holidays, and summer Fridays
  • Medical, dental, vision, life, and AD&D insurance
  • 401k
  • Tuition reimbursement
  • Mental health and financial wellness programs

Worth weighing

  • Hybrid role requiring commuting to Woodinville, WA
  • High-pressure global-impact situations
  • No specific mention of remote work beyond one flex day at home

Summarised from BDA's posting. Read the full original.

Listed by BDA on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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