or apply directly on Bandwidth's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 33 days Bandwidth's roles stay open a median of 35 days
- Reposted
- No
- Salary listed
- No 0% of Bandwidth's roles list one
- Ghost-job risk at Bandwidth
- moderate 7 stale, 0 reposted of 31 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Bandwidth's own greenhouse board since 2026-08-03. Full hiring picture for Bandwidth.
About this role
As a NOC Manager at Bandwidth, you will supervise a 24/7 Network Operations Center, leading a team to monitor, troubleshoot, and resolve network issues while ensuring key performance indicators are met. Your role will involve managing day-to-day operations, overseeing escalations and ticketing, creating documentation, and participating in strategic planning sessions. You will also be responsible for mentoring team members and representing the NOC in executive updates and audits.
- benefits
- 3/5
- freshness
- 3/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Bandwidth as an employer.
What you need
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent experience
- 6+ years of experience in network or service operations
- At least 3 years in a leadership or management role
- Demonstrated success managing multi-shift or multi-site operational teams in a 24x7 environment
- Strong understanding of ITIL or equivalent service management frameworks
- Deep familiarity with incident, change, and problem management processes
Nice to have
- Bachelor’s degree in Business Administration, Information Systems, or related field
- Experience leading NOC modernization or automation initiatives
- Background in telecommunications, SaaS, or large-scale network service environments
- Familiarity with observability platforms, cloud networking, and DevOps practices
- Advanced understanding of workforce optimization and capacity planning methodologies
What you get
- 100% company-paid Medical, Vision, & Dental coverage for you and your family
- Four weeks of PTO for all new hires
- PTO Embargo policy during time off
- Additional PTO can be earned through volunteer hours and Bandwidth challenges
- “Mahalo moments” program for significant life events
- 90-Minute Workout Lunches and unlimited meetings with a nutritionist
Worth weighing
- Role involves 24/7 on-call responsibilities
- Complex troubleshooting environment may require high stress management
- No salary information provided in the posting
Summarised from Bandwidth's posting. Read the full original.
Listed by Bandwidth on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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