PitchMeAI Jobs
Anthropic

IT Support Engineer

Anthropic · Tokyo, Japan

Posted 28 days ago

or apply directly on Anthropic's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Anthropic's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of Anthropic's roles list one
Ghost-job risk at Anthropic
high
276 stale, 19 reposted of 603 open
Hiring momentum
795 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Anthropic's own greenhouse board since 2026-08-03. Full hiring picture for Anthropic.

About this role

As an IT Support Engineer at Anthropic, you'll be responsible for ensuring that employees can work efficiently by providing technical support across hardware, software, and networking issues, primarily in a macOS environment. Your role will involve troubleshooting, onboarding, and improving operational processes, while also contributing to automation efforts and maintaining documentation. You'll have opportunities to collaborate with IT Engineering and Security teams and may take on more complex systems administration tasks as you grow in the role.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anthropic as an employer.

What you need

  • 7+ years of hands-on IT support experience
  • Strong troubleshooting skills
  • Experience supporting macOS endpoints
  • Significant experience with Google Workspace administration
  • Experience with Slack administration
  • Understanding of identity and access fundamentals

Nice to have

  • Familiarity with zero-trust security concepts
  • Experience with networking basics (DNS, DHCP, VPNs)
  • Experience contributing to IT projects beyond day-to-day support
  • Experience using AI tools to improve productivity

What you get

  • Competitive compensation
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely office space for collaboration
  • Optional equity donation matching

Worth weighing

  • No salary listed
  • 4 day/week in office expectation
  • Visa sponsorship available but not guaranteed for every role
  • Fast-paced environment may require adaptability

Summarised from Anthropic's posting. Read the full original.

Listed by Anthropic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Anthropic

All 603 open roles at Anthropic →