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Anthropic

Customer Marketing Manager, Industries

Anthropic · San Francisco, CA | New York City, NY

Posted about a month ago

or apply directly on Anthropic's site. We never take the application ourselves.

Is this posting real?

This role has been open
32 days
Anthropic's roles stay open a median of 40 days
Reposted
No
Salary listed
No
0% of Anthropic's roles list one
Ghost-job risk at Anthropic
high
276 stale, 19 reposted of 603 open
Hiring momentum
795 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Anthropic's own greenhouse board since 2026-08-03. Full hiring picture for Anthropic.

About this role

The Customer Marketing Manager at Anthropic will focus on creating compelling customer stories that showcase the impact of their AI system, Claude, across various industries. This role involves collaborating with customers, Sales, and Communications to develop narratives that drive adoption and highlight customer successes. The manager will work autonomously to build processes and frameworks for storytelling, while also nurturing relationships with customer executives to foster advocacy and support for Claude.

Our read on this posting3.0out of 5
benefits
3/5
freshness
3/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anthropic as an employer.

What you need

  • Excellent written and verbal storytelling abilities, proven through technical customer stories that drove business results
  • Experience building lasting relationships with technical executives and business leaders at the world's largest enterprises
  • A track record of guiding customers from early success to public advocacy, navigating stakeholder alignment, approvals, and brand and legal review along the way
  • Experience partnering with Communications or PR teams to turn customer milestones into announcements and press moments
  • Track record of creating effective content in multiple formats (text, video, speakers/content for events)
  • Data-driven approach to measuring and improving program impact

Nice to have

  • 6+ years of experience in customer marketing or customer advocacy, ideally in B2B SaaS or enterprise technology
  • Experience marketing with or to enterprises in traditional industries — manufacturing, energy, retail, media, travel, or similar — and an instinct for what resonates with buyers beyond the tech sector
  • Experience standing up customer marketing or advocacy programs in new markets, segments, or verticals from the ground up
  • Track record of successful customer advisory board (CAB) and executive event programming
  • Experience building and managing customer loyalty or community programs

What you get

  • Competitive compensation and benefits
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Lovely office space for collaboration

Worth weighing

  • Role requires working from the office at least once a month and up to 40% travel for events and customer engagements
  • No specific salary range provided, only a single figure of $255,000
  • Visa sponsorship is available but not guaranteed for every candidate

Summarised from Anthropic's posting. Read the full original.

Listed by Anthropic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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