Customer Success Manager, Tech
Anthropic · New York City, NY; San Francisco, CA; Seattle, WA
Posted 29 days ago
or apply directly on Anthropic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 29 days Anthropic's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Anthropic's roles list one
- Ghost-job risk at Anthropic
- high 276 stale, 19 reposted of 603 open
- Hiring momentum
- 795 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Anthropic's own greenhouse board since 2026-08-03. Full hiring picture for Anthropic.
About this role
As a Customer Success Manager at Anthropic, you will drive AI adoption for strategic tech customers by building partnerships and understanding their business objectives. Your role involves guiding customers in utilizing Anthropic's products, optimizing their usage, and implementing change management strategies to maximize value. You will also gather insights to inform product development and account strategies, ensuring customer satisfaction and success throughout their journey with the company.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anthropic as an employer.
What you need
- 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
- Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level
- Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
- Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
- Cross-functional collaborator who represents the customer in a positive, proactive manner
- Passion for AI and interest in responsible development of advanced systems
What you get
- Annual Salary: $265,000 — $320,000 USD
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space for collaboration
Worth weighing
- No specific mention of remote work flexibility beyond the 25% office presence requirement
- Visa sponsorship is available but not guaranteed for all roles and candidates
- The role involves managing multiple enterprise motions simultaneously, which may be demanding
Summarised from Anthropic's posting. Read the full original.
Listed by Anthropic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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