or apply directly on Anthropic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Anthropic's roles stay open a median of 40 days
- Reposted
- Yes taken down and listed again at least once
- Salary listed
- No 0% of Anthropic's roles list one
- Ghost-job risk at Anthropic
- high 276 stale, 19 reposted of 603 open
- Hiring momentum
- 795 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Anthropic's own greenhouse board since 2026-08-03. Full hiring picture for Anthropic.
About this role
As a Customer Success Manager at Anthropic, you will serve as a strategic partner for complex customers across EMEA, helping them leverage the full potential of Anthropic's AI capabilities, including API and Claude products. Your day-to-day responsibilities will involve building relationships, understanding customer needs, driving usage planning, and optimizing their investment in AI solutions. You will also play a key role in shaping product development and customer success strategies based on insights gathered from your interactions.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anthropic as an employer.
What you need
- 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/Functional Consultant, Success Engineer or similar)
- Experience driving success across both consumption-based and seat-based business models
- Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
- Experience explaining and demonstrating technical products to various audiences
- Strong project management skills and ability to manage multiple customer relationships
- Native English and (Bonus) Fluency in French, German, Spanish or Italian
Nice to have
- Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
- Cross-functional collaborator who represents the customer in a positive, proactive manner
- Passion for AI and interest in responsible development of advanced systems
- Experience working in and building a growing region, while navigating across time zones with US-based headquarters
- A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality
What you get
- Annual Salary: £135,000 — £165,000 GBP
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space for collaboration
Worth weighing
- Role involves significant autonomy and may require navigating ambiguity
- No specific mention of a structured onboarding process for new CSMs in EMEA
- Visa sponsorship is available but not guaranteed for every candidate
Summarised from Anthropic's posting. Read the full original.
Listed by Anthropic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Anthropic
- Enterprise Integrated Campaign ManagerSan Francisco, CA | New York City, NY | Seattle, WA
- Finance Systems Engineer, Finance and StrategySan Francisco, CA
- Strategic Account Executive, IndustriesSan Francisco, CA | New York City, NY
- Strategy & Operations Lead, Enterprise MarketingSan Francisco, CA | New York City, NY
- Customer Marketing Manager, IndustriesSan Francisco, CA | New York City, NY
- Staff+ Software Engineer, Platform EcosystemSan Francisco, CA | New York City, NY
- Software Engineering Manager, Network SecuritySan Francisco, CA | New York City, NY
- Head of Treasury Strategy & TransformationRemote-Friendly (Travel Required) | San Francisco, CA