Customer Success Manager, Financial Services
Anthropic · San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC
Posted about a month ago
or apply directly on Anthropic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Anthropic's roles stay open a median of 40 days
- Reposted
- No
- Salary listed
- No 0% of Anthropic's roles list one
- Ghost-job risk at Anthropic
- high 276 stale, 19 reposted of 603 open
- Hiring momentum
- 795 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Anthropic's own greenhouse board since 2026-08-03. Full hiring picture for Anthropic.
About this role
As a Customer Success Manager at Anthropic, you will drive AI adoption within the Financial Services sector by acting as a strategic partner to complex customers in banking, insurance, and asset management. Your role involves building relationships, understanding customer objectives, and guiding them in utilizing Anthropic's AI products effectively. You will also monitor usage, identify optimization opportunities, and document the value realized by customers, while collaborating with internal teams to enhance product offerings and customer experiences.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Anthropic as an employer.
What you need
- 6+ years of experience in Customer Success, Technical Account Management, or Solutions Engineering
- Experience working with enterprises in Financial Services
- Deep understanding of FSI regulatory, risk, and compliance needs
- Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
- Experience driving success across both consumption-based and seat-based business models
- Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes
What you get
- Annual Salary: $200,000 — $265,000 USD
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space for collaboration
Worth weighing
- Location-based hybrid policy requires at least 25% in-office presence
- Visa sponsorship is available but not guaranteed for every role
- No specific mention of training or onboarding processes for new hires
Summarised from Anthropic's posting. Read the full original.
Listed by Anthropic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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