or apply directly on Airbnb's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 23 days Airbnb's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Airbnb's roles list one
- Ghost-job risk at Airbnb
- high 87 stale, 16 reposted of 173 open
- Hiring momentum
- 323 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Airbnb's own greenhouse board since 2026-08-03. Full hiring picture for Airbnb.
About this role
As a Complex Claims Manager at Airbnb, you will oversee the management and resolution of Complex and Large Loss claims, ensuring the integrity of the AirCover platform. Your role involves collaborating with various internal and external partners to drive accountability and improvements in claims handling, while also mentoring junior team members. You will be responsible for crafting resolution plans, managing insurer relationships, and reporting on business performance related to claims.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Airbnb as an employer.
What you need
- 10+ years of Insurance Claims Coverage and Litigation experience with an emphasis on liability and property
- Strong knowledge of complex claims resolution techniques and methodologies
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills
- Proven ability to collaborate effectively across disciplines and seniority levels
- High attention to detail
Nice to have
- Knowledge and understanding of Legal and Claims complexities in North America, LATAM, and EMEA preferred
- Understanding of Captive Insurance preferred
- Understanding of FINC claims preferred
What you get
- Base pay range of $83,000 — $98,000 CAD
- May be eligible for bonus, equity, benefits, and Employee Travel Credits
Worth weighing
- Remote eligible position, but must reside in specific provinces in Canada
- Role is newly created, which may imply evolving responsibilities
- No specific mention of career advancement opportunities or training programs
Summarised from Airbnb's posting. Read the full original.
Listed by Airbnb on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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