Account Operations Manager (West Region)
Adaptive Biotechnologies · Remote (WFH)
Posted about a month ago · $101,600 - $152,400
or apply directly on Adaptive Biotechnologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Adaptive Biotechnologies's roles stay open a median of 37 days
- Reposted
- No
- Salary listed
- Yes 96% of Adaptive Biotechnologies's roles list one
- Ghost-job risk at Adaptive Biotechnologies
- moderate 8 stale, 0 reposted of 25 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Adaptive Biotechnologies's own greenhouse board since 2026-08-03. Full hiring picture for Adaptive Biotechnologies.
About this role
The Account Operations Manager at Adaptive Biotechnologies is responsible for integrating and utilizing the clonoSEQ® Assay in various healthcare settings. This role involves managing customer onboarding, providing training, and supporting clinical workflows while collaborating with cross-functional teams to enhance the customer experience and optimize diagnostic testing. The position requires a strong understanding of healthcare operations and the ability to navigate complex systems to drive adoption and satisfaction.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Adaptive Biotechnologies as an employer.
What you need
- Bachelors + 7 years of related experience in healthcare operations, customer service, account management, or diagnostics/biotech industry
- Masters + 5 years of related experience in healthcare operations, customer service, account management, or diagnostics/biotech industry
- Strong customer and patient focus with demonstrated understanding of HIPAA requirements
- Familiarity with EMR/EHR systems, LIS platforms, and healthcare infrastructure
- Experience navigating complex workflows and supporting academic, community, and integrated delivery network healthcare organizations
- Effective and professional communication skills for engagement with both internal cross-functional partners and external customers
Nice to have
- 2–4 years of prior experience in a customer-facing commercial role (sales, marketing, or customer support) for a regulated healthcare product preferred
What you get
- Salary Range: $101,600 - $152,400
- Possible equity grant
- Bonus eligible
Worth weighing
- Some travel required (15 - 20%)
- No salary listed beyond the range provided
- Position supports the West Region; expected working hours must align with PST
- Adaptive is not currently sponsoring candidates requiring work authorization support for this position
Summarised from Adaptive Biotechnologies's posting. Read the full original.
Listed by Adaptive Biotechnologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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