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Adaptive Biotechnologies

Supervisor, Systems Support

Adaptive Biotechnologies · Seattle

Posted 21 days ago · $90,000 - $135,000

or apply directly on Adaptive Biotechnologies's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Adaptive Biotechnologies's roles stay open a median of 37 days
Reposted
No
Salary listed
Yes
96% of Adaptive Biotechnologies's roles list one
Ghost-job risk at Adaptive Biotechnologies
moderate
8 stale, 0 reposted of 25 open
Hiring momentum
33 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Adaptive Biotechnologies's own greenhouse board since 2026-08-03. Full hiring picture for Adaptive Biotechnologies.

About this role

The Supervisor, Systems Support at Adaptive is responsible for leading the IT support team, ensuring high-quality service delivery and operational excellence. This role involves coaching team members, managing incident resolution, and fostering a culture of collaboration and continuous improvement. The Supervisor will also analyze service metrics, drive process improvements, and communicate with stakeholders to enhance user experience and service performance.

Our read on this posting4.0out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Adaptive Biotechnologies as an employer.

What you need

  • Bachelor's degree in Information Technology, Computer Science, Business, or equivalent work experience
  • 7+ years of progressive IT support experience, including leadership or supervisory responsibilities
  • Demonstrated experience leading service desk, desktop support, or end-user support teams
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written, verbal, and interpersonal communication skills
  • Proven ability to communicate technical concepts to technical and non-technical audiences

Nice to have

  • ServiceNow or comparable IT Service Management (ITSM) platform
  • Microsoft 365 administration and support
  • Microsoft Azure and cloud-based services
  • Windows 11 and macOS support
  • Identity and access management technologies, including Active Directory and Entra ID

What you get

  • Salary Range: $90,000 - $135,000
  • Possible equity grant
  • Bonus eligible

Worth weighing

  • No remote work mentioned, primarily administrative work in a home/office environment
  • Occasional weekend/after-hours work required
  • Adaptive is not currently sponsoring candidates requiring work authorization support for this position

Summarised from Adaptive Biotechnologies's posting. Read the full original.

Listed by Adaptive Biotechnologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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