Assistant to the COO
RiverSpring Living · Bronx, NY
- On site
- Full-time
- $75,000 / year
- Bronx, NY
Job highlights
- Support COO operations and administrative functions.
- Manage COO calendar and communications effectively.
- Coordinate meetings, events, and travel logistics.
- Handle confidential information with discretion.
- Assist with inter-departmental communication flow.
About the role
About RiverSpring Living
The RiverSpring Living campus is set on 32 acres overlooking the Hudson River, in Riverdale, New York. RiverSpring Living provides a full range of care solutions including nursing home care, assisted living programs, senior housing, rehabilitation services and specialized services such as elder abuse prevention and memory care.
Position Overview
The Assistant to the Chief Operating Officer (COO) reports directly to the COO and provides administrative support to ensure the efficient operation of the office. This role assists with routine communication between departments, as directed by the COO. Responsibilities include managing the COO’s calendar, maintaining distribution groups and contact lists, scheduling meetings, and preparing basic correspondence and materials. The Assistant organizes and prioritizes assigned tasks to ensure timely and accurate completion of day-to-day administrative functions.
Key Responsibilities
- Reconciles corporate credit card statements for the COO.
- Coordinates scheduling and logistical arrangements for meetings, conferences, events, and tours, including internal and external functions.
- Maintains administrative manuals and records related to executive and administrative office functions.
- Coordinates conference arrangements, including registrations, travel, itineraries, and transportation.
- Prepares routine correspondence, and other documents as requested.
- Maintains subscriptions, publications, and related records for the COO’s office.
- Manages incoming calls and messages for the COO.
- Assists with personnel-related administrative matters, maintaining strict confidentiality.
- Receives and routes inquiries from residents, families, and staff to the appropriate department, ensuring follow-up as needed.
- Serves as a liaison with external consultants, vendors, and other stakeholders.
Qualifications
- Bachelor’s degree (BA/BS) preferred.
- Minimum of five (5) years of experience as an Assistant or Administrative Assistant, preferably in a healthcare or corporate setting.
- Strong written and verbal communication, interpersonal, and organizational skills required.
- Ability to read, analyze, and interpret a variety of documents, including reports and correspondence.
- Ability to respond to inquiries from internal and external stakeholders in a professional and timely manner.
- Proficient in preparing routine correspondence, reports, and presentation materials in a clear and consistent format.
- Ability to communicate effectively with all constituents, including residents, families, staff, visitors, vendors, and external partners.
- Proficiency in Microsoft Office, Outlook, and payroll/timekeeping systems; especially proficient in Excel, PowerPoint and Teams.
- Demonstrated ability to maintain discretion and handle confidential information appropriately.
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Management reserves the right to modify or assign other duties as necessary.
Compensation
Annual Salary: $68,300 - $75,000 Benefits include health insurance, retirement plans, paid time off, and professional development opportunities.
Key skills/competency
- Administrative Support
- COO Support
- Calendar Management
- Meeting Coordination
- Correspondence Preparation
- Confidentiality
- Microsoft Office Suite
- Interpersonal Skills
- Organizational Skills
- Healthcare Administration
Skills & topics
- Assistant to the COO
- Administrative Assistant
- COO Support
- Executive Assistant
- Healthcare Administration
- Office Management
- Calendar Management
- Meeting Coordination
- Microsoft Office
- Communication Skills
- Organizational Skills
- Confidentiality
- Full-time
- RiverSpring Living
- Bronx
- New York
How to get hired
- Tailor your resume: Highlight 5+ years of experience as an Assistant, especially in healthcare or corporate settings, emphasizing your organizational and communication skills for the Assistant to the COO role.
- Showcase technical proficiency: Detail your expertise in Microsoft Office Suite (Excel, PowerPoint, Teams, Outlook) and any payroll/timekeeping systems on your resume.
- Address core responsibilities: In your cover letter, provide specific examples of how you've managed calendars, coordinated meetings, handled confidential information, and liaised with stakeholders.
- Prepare for behavioral questions: Be ready to discuss your experience with maintaining discretion, handling sensitive personnel matters, and communicating effectively with diverse constituents.
- Research RiverSpring Living's mission: Understand their commitment to senior care and how your role as Assistant to the COO contributes to their efficient operations.
Technical preparation
Master Excel functions for data reconciliation.,Practice creating presentations in PowerPoint.,Learn advanced Outlook scheduling techniques.,Familiarize with Teams for collaboration.
Behavioral questions
Describe handling sensitive information discreetly.,How do you prioritize competing administrative tasks?,Give an example of effective inter-departmental communication.,How do you manage a busy executive's schedule?
Frequently asked questions
- What is the primary responsibility of the Assistant to the COO at RiverSpring Living?
- The primary responsibility of the Assistant to the COO at RiverSpring Living is to provide comprehensive administrative support to the COO, ensuring the efficient operation of their office. This includes managing the COO's schedule, coordinating meetings and travel, preparing correspondence, and facilitating communication between departments.
- What qualifications are essential for the Assistant to the COO position at RiverSpring Living?
- Essential qualifications for the Assistant to the COO position include a Bachelor's degree (preferred), a minimum of five years of experience as an Assistant or Administrative Assistant (preferably in healthcare or corporate settings), strong communication, interpersonal, and organizational skills, and proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams, Outlook).
- How does RiverSpring Living handle confidential information for the Assistant to the COO role?
- RiverSpring Living emphasizes the importance of discretion and handling confidential information appropriately. The Assistant to the COO will be expected to maintain strict confidentiality, particularly when assisting with personnel-related administrative matters.
- What is the salary range for the Assistant to the COO at RiverSpring Living?
- The annual salary for the Assistant to the COO position at RiverSpring Living ranges from $68,300 to $75,000. This compensation is complemented by a benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.
- What kind of work environment can I expect as an Assistant to the COO at RiverSpring Living?
- You can expect a dynamic work environment at RiverSpring Living, a senior care organization with a beautiful 32-acre campus overlooking the Hudson River. The role involves supporting the COO and interacting with various internal and external stakeholders, including residents, families, staff, consultants, and vendors.
- What are the key benefits offered to employees at RiverSpring Living, such as the Assistant to the COO?
- RiverSpring Living offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and opportunities for professional development. These benefits support the well-being and growth of their employees.
- How does the Assistant to the COO role contribute to the overall mission of RiverSpring Living?
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