Multilingual Customer Support – Relocation to Greece (m/f/d)
Hartmann Recruitment · European Union
- Hybrid
- Full-time
- €20,400 / year
- European Union
Job highlights
- Customer service roles with relocation to Greece.
- Fluent in German, Dutch, Swedish, or Polish required.
- Competitive salary and relocation assistance provided.
- Office-based in Athens or remote options available.
- International work environment with growth opportunities.
About the role
Multilingual Customer Support Representative – Relocation to Greece
Are you looking for more sun, a change of scenery, and an enhanced quality of life in Europe? Hartmann Recruitment is seeking Customer Service Representatives for exciting international projects across various sectors, including e-commerce, tech, automotive, and tourism. Opportunities exist for both office-based roles in Athens and fully remote positions anywhere on the Greek mainland or islands.
Key Responsibilities
- Handle customer inquiries via phone, email, and chat.
- Support customers with questions about products, services, orders, or account topics.
- Update and maintain customer records.
- Ensure a friendly, professional, and solution-oriented customer experience.
Candidate Profile
- Full professional proficiency in German, Dutch, Swedish, or Polish (written and spoken).
- Good level of English.
- Customer-oriented mindset and strong problem-solving skills.
- Willingness to work in shifts depending on the project.
- Valid work authorization for EU-based employment.
What's in It for You
- Competitive salary between 1,200 and 1,700 EUR gross per month plus performance bonuses.
- Flight to Greece fully covered.
- Up to 4 weeks of free accommodation upon arrival.
- Support with finding long-term housing.
- Full assistance with administrative processes.
- Paid training and continuous coaching.
- International, modern work environment.
- Free Greek language courses.
- Social activities, sports events, and excursions.
Hiring Process
- Apply by sharing your updated CV in English and answering a few short questions.
- We will reach out to schedule a first information call covering all details and conditions.
- After the call, you will receive an invite to an online assessment.
- Based on your results, we will together identify the most suitable project and starting date.
- Once matched, we start the hiring process together.
Key skills/competency
- Customer Service
- Multilingual Support
- Problem Solving
- Communication Skills
- Adaptability
- Teamwork
- Time Management
- Attention to Detail
- Empathy
- Client Relationship Management
Skills & topics
- Customer Service Representative
- Multilingual
- German
- Dutch
- Swedish
- Polish
- Athens
- Remote
- Greece
- E-commerce
- Tech Support
- Automotive Support
- Tourism Support
- Customer Inquiries
- Relocation Package
- International Job
- Customer Experience
- Problem Solving
- Communication Skills
- Shift Work
How to get hired
- Tailor your CV: Ensure your resume is in English and highlights your language proficiency and customer service experience.
- Answer thoughtfully: Provide clear and concise answers to the initial application questions.
- Prepare for the call: Be ready to discuss your motivations for relocating and your availability during the information call.
- Ace the assessment: Familiarize yourself with common customer service scenarios and problem-solving techniques for the online assessment.
- Showcase your fit: Demonstrate your customer-centric approach and adaptability throughout the hiring process.
Technical preparation
Practice typing in your fluent language.,Review product/service support scenarios.,Prepare for CRM system navigation.,Simulate handling customer complaints.
Behavioral questions
Describe a difficult customer interaction.,How do you handle pressure and shifts?,Why do you want to relocate to Greece?,How do you ensure a positive customer experience?
Frequently asked questions
- What languages are required for the Multilingual Customer Support role in Greece?
- For this Multilingual Customer Support role with relocation to Greece, you need full professional proficiency in German, Dutch, Swedish, or Polish, in addition to a good level of English.
- What are the work arrangements for this customer support position?
- This role offers flexibility: some positions are fully office-based in Athens, while others allow for full remote work from anywhere on the Greek mainland or islands.
- What kind of relocation assistance does Hartmann Recruitment provide?
- Hartmann Recruitment offers significant relocation support, including a fully covered flight to Greece, up to 4 weeks of free accommodation, and assistance in finding long-term housing.
- What is the salary range for the Multilingual Customer Support role?
- The competitive salary for this position ranges between 1,200 and 1,700 EUR gross per month, with additional performance bonuses.
- What is the hiring process for this customer support job?
- The hiring process involves submitting your CV, an initial information call, an online assessment, and then matching with a suitable project before the final hiring steps.
- Do I need work authorization for the EU to apply for this role?
- Yes, a valid work authorization for EU-based employment is a requirement for this position.
- What kind of training and development is offered for this role?
- Successful candidates will receive paid training and continuous coaching to ensure they are well-equipped for their roles in an international, modern work environment.
- Are there opportunities to learn the local language?
- Yes, the company provides free Greek language courses as part of the benefits package for employees.
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