Work & Live in Portugal | German Customer Service | Housing Included
Hartmann Recruitment · European Union
- Hybrid
- Full-time
- €18,000 / year
- European Union
Job highlights
- German customer service roles in Portugal.
- Includes relocation support and housing.
- Paid training provided, no experience needed.
- Work in international teams, serve German clients.
- Competitive salary with great benefits.
About the role
German Customer Service Representative in Portugal
Do you want to move abroad for a while, develop professionally, and enjoy sunshine and Southern European quality of life? Portugal offers exactly that – and we'll help make your start as easy as possible.
We are currently filling various positions in Lisbon and Porto for German-speaking candidates – in customer service, content moderation, or sales. We support you with your relocation and offer included housing.
What awaits you:
- Projects in areas such as tourism, online marketing, fashion, technology, and more.
- Customer support via chat, email, or phone.
- Specific tasks will vary depending on the project – we'll find the best fit for you together.
- Comprehensive paid on-site training – no prior experience needed.
- You will work in an international team on-site, but handle customer service exclusively in German.
What you should bring:
- Fluent German and good English (min. B2 level).
- EU citizenship or a valid work permit for Portugal.
- Strong communication skills, reliability, and a desire for something new.
- Willingness to work on-site in Portugal for at least 12 months.
Look forward to the following benefits:
- Airport pickup and transfer to accommodation.
- Shared apartment with utilities covered for the entire contract duration.
- After 12 months of employment: free flight home (repeatable annually).
- Private health insurance from Allianz in addition to statutory insurance.
- Depending on the project, the gross monthly salary ranges from €1,200 to €1,600.
- Free leisure activities: Portuguese courses, surf lessons, team events.
- You can arrive up to one week before your job start date.
We look forward to your application!
Key skills/competency:
- Customer Service
- German Language
- Communication
- Problem-Solving
- Adaptability
- Teamwork
- Client Support
- Portugal Relocation
- International Team
- Sales
Skills & topics
- Customer Service Representative
- German Speaker
- Portugal Jobs
- Relocation Package
- International Career
- Hartmann Recruitment
- Lisbon Jobs
- Porto Jobs
- Client Support
- German Language Skills
How to get hired
- Tailor your resume: Highlight fluent German, customer service skills, and your desire for international work.
- Emphasize communication skills: Showcase your reliability and eagerness for new experiences in your application.
- Prepare for interviews: Be ready to discuss your motivation for moving to Portugal and working in a German-speaking role.
- Highlight work permit: Clearly state your EU citizenship or valid Portuguese work permit.
- Follow up professionally: Send a thank-you note after your interview, reiterating your enthusiasm.
Technical preparation
Practice common customer service scenarios.,Review communication best practices.,Familiarize yourself with CRM basics.,Understand chat/email/phone support.
Behavioral questions
Describe a time you handled a difficult customer.,How do you adapt to new environments?,Why do you want to work in Portugal?,How do you manage your time effectively?
Frequently asked questions
- What kind of customer service roles are available in Portugal through Hartmann Recruitment?
- Hartmann Recruitment is hiring for German-speaking roles in customer service, content moderation, and sales in Lisbon and Porto. These roles involve customer support via chat, email, or phone, with specific tasks varying by project. No prior experience is necessary as comprehensive paid training is provided.
- Does Hartmann Recruitment assist with relocation to Portugal for this German Customer Service job?
- Yes, Hartmann Recruitment provides significant relocation assistance. This includes airport pickup, transport to your accommodation, and a shared apartment with utilities covered for the entire contract duration, making your transition to Portugal seamless.
- What are the salary and benefits for the German Customer Service Representative role in Portugal?
- The gross monthly salary ranges from €1,200 to €1,600, depending on the project. Benefits include private health insurance, a free flight home annually after 12 months, and free leisure activities like Portuguese courses and surf lessons.
- What is the minimum commitment required for the German Customer Service job in Portugal?
- You must be willing to work on-site in Portugal for a minimum of 12 months. This commitment allows you to fully integrate into the role and enjoy the benefits offered, such as the annual flight home.
- What language proficiency is required for the German Customer Service Representative position?
- Fluent German is essential as you will be handling customer service exclusively in German. Additionally, good English skills (minimum B2 level) are required to work effectively within the international team.
- Is housing included with this German Customer Service job in Portugal?
- Yes, housing is a key benefit. You will receive a shared apartment (WG-Zimmer) with utilities covered for the entire contract duration, significantly simplifying your relocation and living arrangements in Portugal.
- What kind of training is provided for the German Customer Service Representative role?
- Hartmann Recruitment offers comprehensive, paid training on-site. This training is designed to equip you with all the necessary skills, so no prior experience in customer service or related fields is required.
- What are the work locations for these German Customer Service positions?
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