Senior Product Manager [User Experiences]
Clever Real Estate · United States
- Hybrid
- Full-time
- $250,000 / year
- United States
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Senior Product Manager [User Experiences]
Clever Real Estate · United States
Avery Quinn
Hiring Manager · h•••••@company.com
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Subject: Interested in the Senior Product Manager [User Experiences] role at Clever Real Estate
Hi Avery — I came across the Senior Product Manager [User Experiences] opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Clever Real Estate stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Lead product strategy with strong user empathy.
- Own user experiences for consumers and internal teams.
- Partner with design and engineering for product delivery.
- Reduce friction via tooling and workflow design.
- Utilize AI tools to accelerate product development.
About the role
About Clever
Clever is a venture-backed real estate technology company on a mission to revolutionize the way people buy, sell, and manage real estate. We are at the forefront of innovation, combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent real estate experiences. We've built the leading online education platform in real estate and earned a 4.9 TrustPilot rating with over 3,800 reviews - helping consumers save over $210 million in real estate fees. If you're excited to play a key role at a company that transforms how people navigate their real estate journey, we’d love to hear from you!Role Overview
We're hiring a Senior Product Manager who leads with empathy for the end consumer and brings that same clarity of thinking to every experience Clever delivers, whether someone is navigating a real estate decision for the first time or an ops team member is trying to do their job without friction. This role sits at the intersection of user experience and systems thinking. You'll own product surfaces and workflows that real people interact with every day, and you'll have the technical fluency to understand what's driving the experience underneath. You'll report to Product leadership and serve as a critical cross-functional partner, helping Clever build products that earn consumer trust and scale with the business.Focus Areas
User Experience (External and Internal)
You'll own the product surfaces and workflows that define how people experience Clever, whether they're a consumer navigating a real estate decision, an agent managing their pipeline, or an ops team member doing their job. You'll identify where experiences break down, where trust erodes, and where a better-designed touchpoint changes the outcome for a real person. That lens applies equally to the consumer-facing flows you ship and the internal tools your colleagues rely on every day.Key Responsibilities
- Own product experiences that touch consumers, agents, and internal teams, always connecting design and product decisions back to real user needs and outcomes
- Bring a strong consumer perspective to every problem: advocate for the end user in prioritization, tradeoffs, and roadmap decisions
- Map the full journey of a consumer or internal user through Clever's product, and identify where the experience breaks down, creates friction, or loses trust
- Partner with designers and engineers to define requirements, shape flows, and ship experiences that are clear, reliable, and trustworthy
- Translate ambiguous user and business problems into clear specs, MVPs, and measurable outcomes
- Reduce friction for internal users (ops, sales, support) by replacing manual workarounds with well-designed tooling and workflows
- Define success metrics that reflect real user experience quality: not just engagement or uptime, but whether people are getting the outcome they came for
- Use AI tools heavily to accelerate research, discovery, documentation, prototyping, and analysis
What Success Looks Like In 6 months...
- Deep understanding of Clever's users and the journeys they navigate.
- Trust earned across Design, Engineering, Operations, and Product leadership.
- Highest-impact experience gaps identified and turned into a clear roadmap.
- Early improvements shipped and validated with real users.
In 12 months...
- Measurably better experiences for consumers and internal teams.
- Clearer, more trustworthy touchpoints across Clever's core flows.
- Internal teams spending less time on friction and workarounds.
- Leadership has visibility into how experience quality connects to consumer trust and business outcomes.
Qualifications
- 5+ years of product management experience with a strong track record of shipping user-facing products that people love
- Deep consumer empathy: you think instinctively about the person on the other end of every decision, and you can articulate what they need even when they can't
- Experience owning the full product loop: discovery, definition, delivery, and iteration based on real user feedback
- Ability to think in terms of both user journeys and underlying systems, understanding how back-end decisions manifest as front-line experiences
- Experience reducing friction for internal users through tooling, workflow design, and process improvement
- AI-native working style, actively using AI tools to accelerate product work
- Clear written communication: specs, problem briefs, tradeoff docs, decision memos
- Strong business judgment connecting experience quality to consumer trust, retention, and revenue
Nice to Have
- Real estate, fintech, marketplace, or partner-driven business experience; SQL familiarity; TCPA/CAN-SPAM compliance experience
What We Offer
- 💰 Salary: $200-300k including bonus & equity
- 🏥 Comprehensive Benefits: Medical, dental, vision, and life insurance
- 🌴 Paid Time Off: 18 days of PTO (increases with tenure) plus 10 paid holidays
- 📚 Professional Development: Annual budget for learning and career growth
- 🏝️ Tenure Sabbaticals: Paid sabbaticals to celebrate major milestones
- 🏡 Clever Product Benefit: Exclusive access to Clever homeownership perks
- 🖥️ Work-From-Home Stipend: Support for your remote workspace
- 💼 401(k): Retirement plan administered through Guideline
- 👶 Parental Leave: 6–12 weeks of paid parental leave
- 💙 Wellness Benefits: Free counseling sessions and optional weekly meditation
Equal Employment Opportunity Employer Statement
Clever Real Estate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Key skills/competency
- Senior Product Manager
- User Experience
- Systems Thinking
- Product Strategy
- Roadmap Development
- Cross-functional Collaboration
- Consumer Empathy
- AI Tools
- Product Management
- Real Estate Technology
Skills & topics
- Senior Product Manager
- Product Management
- User Experience
- Real Estate Technology
- AI
- Remote
- Consumer Empathy
- Product Strategy
- Systems Thinking
- Startup
How to get hired
- Tailor your resume: Highlight 5+ years of PM experience and user-facing product success. Emphasize consumer empathy and AI tool usage.
- Craft a compelling application: Showcase your ability to own the full product loop and think systemically. Mention experience reducing internal user friction.
- Prepare for interviews: Be ready to discuss how you connect user experience to trust and business outcomes. Practice articulating user needs and presenting product specs.
- Demonstrate AI proficiency: Be prepared to discuss how you leverage AI in your product management workflow for research, prototyping, and analysis.
Technical preparation
Study Clever's user journeys and systems.,Prepare to discuss AI tool integration strategies.,Review product specs and roadmap development examples.,Familiarize yourself with real estate tech if possible.
Behavioral questions
Describe a time you championed user needs.,How do you balance user needs with business goals?,Give an example of reducing internal user friction.,How do you measure user experience quality?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the key responsibilities for a Senior Product Manager at Clever Real Estate?
- The Senior Product Manager at Clever Real Estate is responsible for owning product experiences that touch consumers, agents, and internal teams. This includes advocating for end-users, mapping user journeys, defining requirements with design and engineering, reducing friction for internal users through tooling, and defining success metrics that reflect real user experience quality, with a strong emphasis on leveraging AI tools throughout the product lifecycle.
- What qualifications are essential for this Senior Product Manager role at Clever?
- Essential qualifications include 5+ years of product management experience with a strong track record of shipping beloved user-facing products. Deep consumer empathy, experience owning the full product loop (discovery, definition, delivery, iteration), the ability to think in terms of user journeys and underlying systems, experience reducing internal user friction, an AI-native working style, clear written communication skills, and strong business judgment are also critical.
- How does Clever Real Estate utilize AI in its product management process for this role?
- Clever Real Estate emphasizes an AI-native working style for this Senior Product Manager role. Candidates are expected to actively use AI tools to accelerate product work, including research, discovery, documentation, prototyping, and analysis, indicating AI integration is a core aspect of the role's daily operations.
- What does success look like for a Senior Product Manager at Clever within the first year?
- Within 6 months, success involves a deep understanding of users and journeys, earning trust across teams, identifying experience gaps, and shipping early improvements. Within 12 months, success is defined by measurably better experiences for consumers and internal teams, clearer touchpoints, reduced internal friction, and demonstrating how experience quality connects to consumer trust and business outcomes.
- What kind of user experience is this Senior Product Manager responsible for at Clever Real Estate?
- This Senior Product Manager is responsible for both external (consumer) and internal (agent, ops team) user experiences. The focus is on ensuring seamless, efficient, and transparent interactions with Clever's products and tools, identifying and resolving friction points, and building trust through thoughtful design and system understanding.
- What are the benefits of working as a Senior Product Manager at Clever Real Estate?
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