
Senior Product Manager - Experiences
Clever Real Estate · United States
- Hybrid
- Full-time
- $250,000 / year
- United States
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Senior Product Manager - Experiences
Clever Real Estate · United States
Casey Reed
Hiring Manager · h•••••@clever-real-estate.breezy.hr
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Subject: Interested in the Senior Product Manager - Experiences role at Clever Real Estate
Hi Casey — I came across the Senior Product Manager - Experiences opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Clever Real Estate stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Lead product experiences for consumers and internal teams.
- Focus on user empathy and system thinking.
- Define and ship clear, reliable, and trustworthy experiences.
- Utilize AI tools extensively for product acceleration.
- Drive measurable improvements in user experience and trust.
About the role
About Clever
Clever is a venture-backed real estate technology company on a mission to revolutionize the way people buy, sell, and manage real estate. We are at the forefront of innovation, combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent real estate experiences. We've built the leading online education platform in real estate and earned a 4.9 TrustPilot rating with over 3,800 reviews - helping consumers save over $210 million in real estate fees. If you're excited to play a key role at a company that transforms how people navigate their real estate journey, we’d love to hear from you!Role Overview
We're hiring a Senior Product Manager who leads with empathy for the end consumer and brings that same clarity of thinking to every experience Clever delivers, whether someone is navigating a real estate decision for the first time or an ops team member is trying to do their job without friction. This role sits at the intersection of user experience and systems thinking. You'll own product surfaces and workflows that real people interact with every day, and you'll have the technical fluency to understand what's driving the experience underneath. You'll report to Product leadership and serve as a critical cross-functional partner, helping Clever build products that earn consumer trust and scale with the business.Focus Area
User Experience (External and Internal) — You'll own the product surfaces and workflows that define how people experience Clever, whether they're a consumer navigating a real estate decision, an agent managing their pipeline, or an ops team member doing their job. You'll identify where experiences break down, where trust erodes, and where a better-designed touchpoint changes the outcome for a real person. That lens applies equally to the consumer-facing flows you ship and the internal tools your colleagues rely on every day.Key Responsibilities
- Own product experiences that touch consumers, agents, and internal teams, always connecting design and product decisions back to real user needs and outcomes
- Bring a strong consumer perspective to every problem: advocate for the end user in prioritization, tradeoffs, and roadmap decisions
- Map the full journey of a consumer or internal user through Clever's product, and identify where the experience breaks down, creates friction, or loses trust
- Partner with designers and engineers to define requirements, shape flows, and ship experiences that are clear, reliable, and trustworthy
- Translate ambiguous user and business problems into clear specs, MVPs, and measurable outcomes
- Reduce friction for internal users (ops, sales, support) by replacing manual workarounds with well-designed tooling and workflows
- Define success metrics that reflect real user experience quality: not just engagement or uptime, but whether people are getting the outcome they came for
- Use AI tools heavily to accelerate research, discovery, documentation, prototyping, and analysis
What Success Looks Like
In 6 months... Deep understanding of Clever's users and the journeys they navigate. Trust earned across Design, Engineering, Operations, and Product leadership. Highest-impact experience gaps identified and turned into a clear roadmap. Early improvements shipped and validated with real users. In 12 months... Measurably better experiences for consumers and internal teams. Clearer, more trustworthy touchpoints across Clever's core flows. Internal teams spending less time on friction and workarounds. Leadership has visibility into how experience quality connects to consumer trust and business outcomes.Qualifications
- 5+ years of product management experience with a strong track record of shipping user-facing products that people love
- Deep consumer empathy: you think instinctively about the person on the other end of every decision, and you can articulate what they need even when they can't
- Experience owning the full product loop: discovery, definition, delivery, and iteration based on real user feedback
- Ability to think in terms of both user journeys and underlying systems, understanding how back-end decisions manifest as front-line experiences
- Experience reducing friction for internal users through tooling, workflow design, and process improvement
- AI-native working style, actively using AI tools to accelerate product work
- Clear written communication: specs, problem briefs, tradeoff docs, decision memos
- Strong business judgment connecting experience quality to consumer trust, retention, and revenue
Nice to Have
- Real estate, fintech, marketplace, or partner-driven business experience
- SQL familiarity
- TCPA/CAN-SPAM compliance experience
What We Offer
- 💰 Salary: $200-300k including bonus & equity
- 🏥 Comprehensive Benefits: Medical, dental, vision, and life insurance
- 🌴 Paid Time Off: 18 days of PTO (increases with tenure) plus 10 paid holidays
- 📚 Professional Development: Annual budget for learning and career growth
- 🏝️ Tenure Sabbaticals: Paid sabbaticals to celebrate major milestones
- 🏡 Clever Product Benefit: Exclusive access to Clever homeownership perks
- 🖥️ Work-From-Home Stipend: Support for your remote workspace
- 💼 401(k): Retirement plan administered through Guideline
- 👶 Parental Leave: 6–12 weeks of paid parental leave
- 💙 Wellness Benefits: Free counseling sessions and optional weekly meditation
Equal Employment Opportunity Employer Statement
Clever Real Estate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Key skills/competency
- Product Management
- User Experience
- Systems Thinking
- Cross-functional Partnership
- Roadmap Development
- Agile Methodologies
- Data Analysis
- AI Tools
- Consumer Empathy
- Product Strategy
Skills & topics
- Senior Product Manager
- Product Management
- User Experience
- Consumer Empathy
- Systems Thinking
- AI Tools
- Roadmap
- Real Estate Tech
- Venture-backed
- Remote
How to get hired
- Tailor your resume: Highlight your 5+ years of product management experience, consumer empathy, and AI tool usage.
- Showcase your portfolio: Demonstrate a track record of shipping user-facing products and reducing internal friction.
- Prepare for behavioral questions: Be ready to discuss your approach to user journeys, system thinking, and collaboration.
- Understand Clever's mission: Research their impact on real estate fees and their commitment to user trust.
- Highlight AI proficiency: Emphasize your experience with AI tools in product development processes.
Technical preparation
Understand user journey mapping techniques.,Familiarize yourself with system thinking principles.,Practice defining product requirements and specs.,Explore current AI tools for product development.
Behavioral questions
Describe a time you advocated for the end user.,How do you prioritize features with conflicting needs?,Explain how you've reduced user friction.,How do you collaborate with designers and engineers?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the work arrangement for the Senior Product Manager role at Clever Real Estate?
- This Senior Product Manager position at Clever Real Estate is a remote role within the United States.
- What is the salary range for the Senior Product Manager position at Clever Real Estate?
- The Senior Product Manager role at Clever Real Estate offers a salary between $200,000 and $300,000, which includes bonus and equity.
- What are the key responsibilities of a Senior Product Manager at Clever Real Estate?
- Key responsibilities include owning product experiences for consumers and internal teams, bringing a strong consumer perspective, mapping user journeys, partnering with design and engineering, and utilizing AI tools.
- What qualifications are essential for the Senior Product Manager role at Clever Real Estate?
- Essential qualifications include 5+ years of product management experience, deep consumer empathy, experience owning the full product loop, ability to think in terms of user journeys and systems, and AI-native working style.
- How does Clever Real Estate use AI in product management?
- Clever Real Estate heavily utilizes AI tools to accelerate research, discovery, documentation, prototyping, and analysis for their product management efforts.
- What kind of benefits does Clever Real Estate offer to its employees?
- Clever Real Estate offers comprehensive benefits including medical, dental, vision, and life insurance, generous PTO, professional development budget, sabbaticals, a remote work stipend, 401(k), parental leave, and wellness benefits.
- What does success look like for a Senior Product Manager at Clever Real Estate within the first year?
- Success in the first year involves a deep understanding of users and journeys, trust earned across teams, identified experience gaps turned into a roadmap, measurably better experiences, and clearer, more trustworthy touchpoints.
- What is the company mission of Clever Real Estate?
- Clever Real Estate's mission is to revolutionize the way people buy, sell, and manage real estate by combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent experiences.
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