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Zscaler

Principal Production Engineer

Zscaler · Remote - California, USA; San Jose, California, USA

Posted about 2 months ago

or apply directly on Zscaler's site. We never take the application ourselves.

Is this posting real?

This role has been open
60 days
Zscaler's roles stay open a median of 55 days
Reposted
No
Salary listed
No
0% of Zscaler's roles list one
Ghost-job risk at Zscaler
high
246 stale, 19 reposted of 370 open
Hiring momentum
564 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-02

Measured from postings appearing on and disappearing from Zscaler's own greenhouse board since 2026-08-03. Full hiring picture for Zscaler.

About this role

As a Principal Production Engineer at Zscaler, you will focus on enhancing the reliability of a global platform that processes over 200 billion transactions daily. Your responsibilities will include designing scalable infrastructure across various environments, promoting an automation-first culture, and implementing observability standards. You will also lead incident management efforts and collaborate with engineering teams to improve operational efficiency.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zscaler as an employer.

What you need

  • Foundational understanding of AI/ML technologies
  • 10+ years of experience managing reliability, scalability, and availability for large-scale production services
  • Deep expertise in programming (e.g., Python, Go, or C/C++)
  • Strong background in networking protocols, Linux/RHEL systems, and distributed architecture
  • Experience in high-stakes incident management and participation in a 24/7 on-call rotation
  • Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews

Nice to have

  • Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency
  • Extensive experience with public cloud (AWS, Azure, GCP) and Infrastructure-as-Code (Ansible, Terraform, Helm, Temporal)
  • Experience with chaos engineering and disaster recovery planning at scale
  • Expertise in global routing (BGP) and traffic tunneling (GRE, IPSec) with a deep understanding of L7 proxy architectures (HAProxy), DNS at scale, and OS networking stack internals

What you get

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Worth weighing

  • Remote work is available but requires hybrid presence in San Jose, CA for 3 days a week.
  • No specific mention of the technology stack beyond programming languages and observability tools.
  • Salary range provided but does not include commission/bonus/equity details.

Summarised from Zscaler's posting. Read the full original.

Listed by Zscaler on their greenhouse job board, last confirmed open on 2026-10-02. PitchMeAI is not the employer.

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