or apply directly on Zenoti's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Zenoti's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Zenoti's roles list one
- Ghost-job risk at Zenoti
- high 28 stale, 0 reposted of 46 open
- Hiring momentum
- 57 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Zenoti's own greenhouse board since 2026-08-03. Full hiring picture for Zenoti.
About this role
As the Director of Customer Success at Zenoti, you will ensure customers achieve success with the platform by guiding them through product adoption and long-term growth strategies. Your role involves building strong relationships with clients, leveraging data to drive retention, and collaborating with cross-functional teams to enhance the customer journey. You will also be responsible for problem-solving and developing solutions that align customer outcomes with business goals.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zenoti as an employer.
What you need
- Ability to deeply understand and use Zenoti’s product
- Strong analytical and critical-thinking skills
- Ability to interpret data to define strategies and make informed decisions
- Confidence, charisma, and credibility to lead discussions
- Strong interpersonal skills with a customer-first mindset
- Proven ability to work with diverse teams across sales, marketing & product
Nice to have
- Experience in a SaaS, technology, or customer-facing role
- Background in the wellness, beauty, or fitness industries
- Proficiency in CRM tools and data analytics platforms
Worth weighing
- No specific mention of remote work options or flexibility
- The role requires a strong blend of technical and interpersonal skills, which may be challenging for some candidates
- The job involves managing multiple accounts, which could lead to a high workload
Summarised from Zenoti's posting. Read the full original.
Listed by Zenoti on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Zenoti
- Manager - Customer Success - Enterprise Accounts (SaaS )Seattle, Washington, United States
- Senior Manager - Enterprise Customer Success (SaaS Customer Success)Seattle, Washington, United States
- Lead Customer Success ManagerSeattle, Washington, United States
- Sr. Product Specialist - Implementation/OnboardingHyderabad, Telangana, India
- Senior Product Specialist (SaaS Implementation and Onboarding)Hyderabad, Telangana, India
- Senior Product Specialist - Onboarding/Implementation(SaaS)Hyderabad, Telangana, India
- Senior Product Specialist - AdoptionHyderabad, Telangana, India
- Product Specialist (SaaS Implementation and Onboarding)Seattle, Washington, United States