or apply directly on Yoodli AI Roleplays's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days Yoodli AI Roleplays's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- Yes 100% of Yoodli AI Roleplays's roles list one
- Ghost-job risk at Yoodli AI Roleplays
- high 7 stale, 0 reposted of 17 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Yoodli AI Roleplays's own greenhouse board since 2026-08-03. Full hiring picture for Yoodli AI Roleplays.
About this role
As a Technical Account Manager at Yoodli, you will serve as the technical liaison for enterprise customers, addressing issues from triage to resolution and ensuring they derive maximum value from the product. Your responsibilities include managing technical relationships, conducting onboarding, and providing product expertise while collaborating with Customer Success teams. You will also document solutions and feedback to improve the overall customer experience with Yoodli's AI-powered communication coaching platform.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Yoodli AI Roleplays as an employer.
What you need
- 2-4 years of experience in a technical account management, technical customer success, or senior technical support role at a SaaS company
- Comfortable owning a small, high-touch book of business (typically 1-4 strategic enterprise accounts)
- Solid technical foundation: comfortable with SSO/SAML, REST APIs, webhooks, and reading console logs, HAR files, and network traces
- Experience working directly with enterprise SaaS customers
- Clear, confident communicator able to explain complex technical issues to non-technical executives and write precise bug reports
- Strong written communication skills with attention to detail
Nice to have
- Experience with LMS platforms (Docebo, Seismic Learning, etc.)
- Familiarity with sales enablement or learning & development software
- Experience supporting a platform with a complex integration surface
- Experience working within a multi-stakeholder enterprise account team
What you get
- Competitive compensation: Significant equity opportunities at a venture-backed company
- Base compensation: $110k - 125k
Worth weighing
- The role requires managing a small number of high-touch accounts, which may limit exposure to a broader range of clients.
- The technical nature of the position may require a steep learning curve for those unfamiliar with AI and communication technology.
- No specific mention of remote work flexibility or location requirements beyond being in the United States.
Summarised from Yoodli AI Roleplays's posting. Read the full original.
Listed by Yoodli AI Roleplays on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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