Director of Customer Education
Yoodli AI Roleplays · Seattle, WA (hybrid) OR San Francisco, CA (remote)
Posted 15 days ago · $195,000 - $210,000
or apply directly on Yoodli AI Roleplays's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Yoodli AI Roleplays's roles stay open a median of 34 days
- Reposted
- No
- Salary listed
- Yes 100% of Yoodli AI Roleplays's roles list one
- Ghost-job risk at Yoodli AI Roleplays
- high 7 stale, 0 reposted of 17 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Yoodli AI Roleplays's own greenhouse board since 2026-08-03. Full hiring picture for Yoodli AI Roleplays.
About this role
The Director of Customer Education at Yoodli will be responsible for developing and implementing educational programs that enhance customer and partner engagement with Yoodli's AI Experiential Learning platform. This role involves creating scalable learning experiences, building a core library of resources, and ensuring that customers are equipped to successfully adopt and utilize the platform. The position requires collaboration across various teams to drive customer success and measure the impact of educational initiatives.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Yoodli AI Roleplays as an employer.
What you need
- 5-8+ years in customer education, enablement, instructional design, or customer success at a B2B SaaS company
- Experience building a function from scratch
- Hands-on experience with scripting and recording video, designing assessments, leading webinars, and creating certification programs
- Ability to tie education to business outcomes and define metrics
- AI first mindset in content creation and tooling design
- Strong cross-functional influence skills
Nice to have
- Background in L&D, corporate training, or communication coaching
- Experience crafting education programs for partner enablement
- Experience adapting onboarding programs for various industries
- Experience with digital adoption or in-product guidance tooling
- Experience building a customer community or user group alongside a formal curriculum
What you get
- Total compensation targeted at $195,000 - $210,000 USD
- Equity opportunities
- Health, dental, vision insurance
- 401k plans
- Unlimited PTO
- Free lunches at the office (if based in Seattle)
Worth weighing
- This is a hands-on role that requires both strategic and operational involvement
- The role involves defining customer education from the ground up, which may come with ambiguity
- The company is in a fast-scaling environment, which may lead to rapid changes in responsibilities
Summarised from Yoodli AI Roleplays's posting. Read the full original.
Listed by Yoodli AI Roleplays on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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