or apply directly on Unite Us's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Unite Us's roles stay open a median of 42 days
- Reposted
- No
- Salary listed
- Yes 100% of Unite Us's roles list one
- Ghost-job risk at Unite Us
- high 5 stale, 0 reposted of 12 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Unite Us's own greenhouse board since 2026-08-03. Full hiring picture for Unite Us.
About this role
As a Senior Customer Success Manager at Unite Us, you will be responsible for managing a portfolio of complex accounts, focusing on customer outcomes, retention, and growth. Your role involves building relationships with stakeholders, developing account strategies, driving product adoption, and leading strategic conversations to ensure customer success. You will also coordinate with cross-functional teams to advocate for customer needs and enhance overall team effectiveness.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Unite Us as an employer.
What you need
- 3+ years of customer success, account management or directly related work experience
- 3+ years of experience supporting healthcare and/or government customers
- Experience managing complex customer relationships and executive stakeholders
- Experience with account planning, renewals, retention, and expansion
- Experience driving product adoption, workflow improvement, or change management
- Strong analytical skills with demonstrated ability to turn data into insights and action
What you get
- Medical, Dental, and Vision insurance
- Unlimited virtual mental health and acute medical visits
- Mental health benefits, such as the Employee Assistance Program (EAP)
- Flexible Time Off including volunteer days and mental health days
- 14 paid, company-wide holidays
- Paid Parental Leave including for adoptive parents
Worth weighing
- Candidates must live in Missouri to be considered
- Position may require 30% travel
- No specific mention of career growth opportunities or professional development
- Salary range provided, but may vary based on skills and experience
Summarised from Unite Us's posting. Read the full original.
Listed by Unite Us on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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