Unite Us

Customer Success Executive

Unite Us · United States

Posted about 3 months ago · $110,000-$120,000

or apply directly on Unite Us's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Unite Us's roles stay open a median of 77 days
Reposted
No
Salary listed
Yes
100% of Unite Us's roles list one
Ghost-job risk at Unite Us
high
11 stale, 0 reposted of 12 open
Hiring momentum
17 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Unite Us's own greenhouse board since 2026-08-03. Full hiring picture for Unite Us.

About this role

As a Customer Success Executive, you will manage retention and growth strategies for a strategic book of business, focusing on executive-level relationships and complex renewals. Your role involves analyzing data to inform strategies, leading cross-functional initiatives, and driving adoption of services. You will operate with high autonomy, acting as a trusted advisor to customers while collaborating with various departments to ensure successful outcomes.

Our read on this posting4.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Unite Us as an employer.

What you need

  • 5-7 years of experience managing enterprise-level customer relationships with complex, strategic accounts
  • At least 5 years of experience in customer success, account management, or directly related work experience
  • Demonstrated ability to translate customer goals into strategic success plans and measurable outcomes
  • Proven ability to serve as the internal executive advocate for customers
  • Experience working with government, healthcare, or other mission-driven organizations

Nice to have

  • Experience designing or supporting complex programs, including developing logic models or success frameworks

What you get

  • Medical, Dental, and Vision insurance
  • Unlimited virtual mental health and acute medical visits
  • Mental health benefits including Employee Assistance Program (EAP)
  • Flexible Time Off including volunteer and mental health days
  • 14 paid, company-wide holidays
  • Paid Parental Leave for adoptive parents

Worth weighing

  • Remote position requires living in Nebraska
  • 30% travel may be required
  • No specific mention of career growth opportunities
  • Salary range provided but dependent on various factors

Summarised from Unite Us's posting. Read the full original.

Listed by Unite Us on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

More roles at Unite Us

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