PitchMeAI Jobs
Twilio

Onboarding Operations Specialist 1

Twilio · Remote - Colombia

Posted 23 days ago

or apply directly on Twilio's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Twilio's roles stay open a median of 44 days
Reposted
No
Salary listed
No
47% of Twilio's roles list one
Ghost-job risk at Twilio
high
77 stale, 14 reposted of 158 open
Hiring momentum
277 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Twilio's own greenhouse board since 2026-08-03. Full hiring picture for Twilio.

About this role

As an Onboarding Operations Specialist at Twilio, you will provide high-touch support to customers navigating the RCS onboarding process. Your responsibilities include reviewing applications, monitoring regulatory changes, handling escalations, and ensuring compliance while maintaining documentation. This entry-level role emphasizes customer service and operational excellence in a fast-paced, remote environment.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Twilio as an employer.

What you need

  • Availability to work Monday-Friday, 8:00 AM – 5:00 PM CT or 9:00 AM – 6:00 PM CT
  • Ability to work remotely, demonstrating strong time management, self-discipline, and reliability
  • Strong verbal and written communication skills
  • 1-2 years of experience in operations and support
  • A customer-first mindset
  • Highly collaborative and a team player

Nice to have

  • Familiarity with Google Workspace and Microsoft 365
  • Experience using ServiceNow, Zendesk, Slack, or similar tools
  • Exposure to compliance-related tasks
  • Basic knowledge of quality assurance
  • Experience in project coordination or assisting with administrative tasks

What you get

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • Retirement savings program

Worth weighing

  • Entry-level position may limit immediate career advancement opportunities
  • Remote work with occasional in-person meetings may require travel
  • High volume of inquiries may lead to a fast-paced work environment

Summarised from Twilio's posting. Read the full original.

Listed by Twilio on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Twilio

All 158 open roles at Twilio →