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Trexon

IT Service Desk Technician

Trexon · CT - Hamden | EZ Form

Posted 8 days ago

or apply directly on Trexon's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
Trexon's roles stay open a median of 45 days
Reposted
No
Salary listed
No
43% of Trexon's roles list one
Ghost-job risk at Trexon
high
50 stale, 2 reposted of 67 open
Hiring momentum
87 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Trexon's own greenhouse board since 2026-08-03. Full hiring picture for Trexon.

About this role

The IT Service Desk Technician provides technical assistance to employees at Trexon, focusing on hardware and software support in a Windows environment. Responsibilities include managing the IT service desk ticket queue, troubleshooting issues, and maintaining hardware across two business units. The role emphasizes customer service, problem-solving, and effective communication while supporting infrastructure projects and end-user training.

Our read on this posting2.6out of 5
benefits
1/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Trexon as an employer.

What you need

  • High school diploma or GED required
  • 3–5 years of experience in a desktop support or IT service desk role
  • Working knowledge of Windows 10 and Windows 11 configurations
  • Demonstrated expertise in network troubleshooting and technical support skills
  • Strong analytical thinking and problem-solving skills
  • Ability to implement, administer, troubleshoot, and maintain infrastructure devices and technologies

Nice to have

  • Associate's or bachelor's degree in Information Technology or related field preferred
  • CompTIA A+, Network+, or Microsoft certifications are a plus
  • Extensive knowledge of Microsoft 365, Jira Service Management, Confluence Documentation, Active Directory, OneDrive, and SharePoint is preferred
  • Proficiency with mobile and telecom devices and services such as Dialpad or other VoIP systems

Worth weighing

  • Role requires travel of approximately 25%–35% between locations
  • No specific salary or benefits information provided
  • Emphasis on documentation and problem-solving may indicate a focus on process adherence

Summarised from Trexon's posting. Read the full original.

Listed by Trexon on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Trexon

All 67 open roles at Trexon →

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