or apply directly on Thatch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Thatch's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Thatch's roles list one
- Ghost-job risk at Thatch
- high 16 stale, 1 reposted of 34 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.
About this role
The Operations Specialist role at Thatch involves managing customer and system queues, resolving complex issues, and driving operational improvements. You'll collaborate with various teams to enhance product reliability and customer satisfaction while maintaining documentation for self-service solutions. This position requires a proactive approach to problem-solving and the ability to thrive in a fast-paced, evolving environment.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.
What you need
- Excellent problem-solving skills
- Proven experience in stakeholder management
- Experience in project management
- A history of excellence in previous roles
Nice to have
- Dedication to seeing goals through to completion
- High standards for quality
- Ability to tackle ambiguous challenges
What you get
- Competitive compensation based on experience
- Equity
- Medical, dental, and vision coverage
- 401(k)
- Other perks
Worth weighing
- In-person hiring event requires availability on September 13th or 14th
- Role involves working weekends during Open Enrollment
- Fast-paced environment with changing company dynamics
Summarised from Thatch's posting. Read the full original.
Listed by Thatch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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