PitchMeAI Jobs
Thatch

Operations Specialist, Billing and Collections

Thatch · Austin, Texas, United States

Posted about 2 months ago

or apply directly on Thatch's site. We never take the application ourselves.

Is this posting real?

This role has been open
49 days
Thatch's roles stay open a median of 79 days
Reposted
No
Salary listed
No
0% of Thatch's roles list one
Ghost-job risk at Thatch
high
31 stale, 1 reposted of 34 open
Hiring momentum
43 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.

About this role

The Operations Specialist, Billing and Collections at Thatch will manage the daily operations of billing and collections, ensuring premium payments are current and enrollments are accurate. This role involves resolving overdue invoices, investigating billing discrepancies, and making independent decisions on collections strategy while collaborating with various internal teams. The position also includes building and refining standard operating procedures as the company scales.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.

What you need

  • 2+ years of direct experience in billing, collections, accounts receivable, or a similar operations role
  • Demonstrated success managing a high-volume queue independently
  • Excellent judgment in making case-by-case decisions on collections
  • Strong analytical skills for reconciling invoices and payments
  • Well-developed written and verbal communication skills
  • Bachelor's degree required

Nice to have

  • Experience in health insurance, benefits, or fintech billing/collections
  • Familiarity with Stripe or similar payment platforms
  • Experience working cross-functionally with Engineering to improve internal tooling
  • A track record of success and recognition in a fast-paced, high-growth environment

What you get

  • Estimated Compensation Range: $74,000 — $95,000 USD

Worth weighing

  • Role involves significant independent decision-making with minimal oversight
  • High-volume environment may lead to a fast-paced and potentially stressful work setting
  • Experience in health insurance or fintech is preferred but not mandatory

Summarised from Thatch's posting. Read the full original.

Listed by Thatch on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

More roles at Thatch

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