or apply directly on Thatch's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 20 days Thatch's roles stay open a median of 43 days
- Reposted
- No
- Salary listed
- No 0% of Thatch's roles list one
- Ghost-job risk at Thatch
- high 16 stale, 1 reposted of 34 open
- Hiring momentum
- 43 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Thatch's own greenhouse board since 2026-08-03. Full hiring picture for Thatch.
About this role
The Customer Advocacy Manager at Thatch will be responsible for building and managing a customer advocacy program from scratch, focusing on connecting customers with prospects and creating opportunities for customer engagement. This role involves developing a sales reference process, engaging customers in various advocacy activities, and measuring the program's impact on business outcomes. Collaboration with Sales, Customer Success, and Marketing is essential as the program is designed to drive the company's growth.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thatch as an employer.
What you need
- 8+ years of experience in customer marketing, advocacy, community, or a related function
- Experience building a customer reference or advocacy program from the ground up
- A track record of turning customer relationships into measurable business outcomes
- Strong partnership with Sales and Customer Success
- Comfort operating as a senior, hands-on IC in a fast-moving environment
Nice to have
- Experience in fintech, HR tech, benefits, healthcare, or another trust-driven B2B category
- Existing relationships with industry analysts, media, conference organizers, or other relevant external communities
Worth weighing
- Role involves building a program from scratch with no existing playbook
- Fast-moving environment may require adaptability and quick decision-making
- No specific mention of benefits or perks beyond compensation
Summarised from Thatch's posting. Read the full original.
Listed by Thatch on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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