or apply directly on SmithRx's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 53 days SmithRx's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 0% of SmithRx's roles list one
- Ghost-job risk at SmithRx
- high 34 stale, 0 reposted of 37 open
- Hiring momentum
- 66 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from SmithRx's own greenhouse board since 2026-08-03. Full hiring picture for SmithRx.
About this role
As a Systems Support Specialist at SmithRx, you will provide hands-on technical support for hardware, software, and cloud-based systems, ensuring operational health and compliance with healthcare security standards. Your role includes managing Windows and macOS fleets, leading technical projects, and participating in an on-call rotation for critical support. You will also create documentation and manage user access throughout their employment lifecycle.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of SmithRx as an employer.
What you need
- 3+ years in systems support, technical operations, or a related high-growth technology role
- Strong working knowledge of macOS, Windows, and SaaS administration
- Ability to diagnose complex issues across hardware, software, and basic networking
- Proven ability to deliver white-glove service and communicate complex data clearly
- Ability to thrive in a fast-paced startup environment
- Meticulous documentation habits and ability to manage multiple workstreams
Nice to have
- Experience with Okta, Kandji/Jamf, Google Workspace, Slack Enterprise Grid, and Jira/Confluence
- Previous experience in a HIPAA-regulated or SOC2-compliant environment
- Basic experience with scripting or automation tools to streamline tasks
What you get
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- Paid Company Holidays
Worth weighing
- On-site work required Monday through Friday
- Participation in on-call rotation for after-hours support
- Role involves managing multiple competing priorities in a fast-paced environment
Summarised from SmithRx's posting. Read the full original.
Listed by SmithRx on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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