PitchMeAI Jobs
Scout Motors

Service Specialist, Program Support

Scout Motors · Charlotte, North Carolina, United States; St. Louis, Missouri, United States

Posted about 3 months ago · $90,000.00 - $112,500.00

or apply directly on Scout Motors's site. We never take the application ourselves.

Is this posting real?

This role has been open
79 days
Scout Motors's roles stay open a median of 81 days
Reposted
No
Salary listed
Yes
100% of Scout Motors's roles list one
Ghost-job risk at Scout Motors
high
233 stale, 7 reposted of 235 open
Hiring momentum
348 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Scout Motors's own greenhouse board since 2026-08-03. Full hiring picture for Scout Motors.

About this role

As a Service Specialist in Program Support at Scout Motors, you will design and improve customer service processes, create communication templates, and develop training materials for service staff. You will also lead the development of service operations, manage key performance indicators, and collaborate with various departments to align service operations with company goals. This role involves significant in-office presence and requires travel for company events.

Our read on this posting3.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Scout Motors as an employer.

What you need

  • 5-7 years of experience in a retail automotive service environment
  • Strong understanding of project management methodologies, software, tools and techniques
  • Strong proficiency with standard project management tools (PowerPoint, Excel, SharePoint, Jirra, Confluence, Figma)
  • Proficiency using AI tools in a professional setting
  • Experience with implementation or expert level user of software platforms such as CRM, DMS, TMS
  • Excellent written and verbal communication skills

Nice to have

  • Management experience is a plus

What you get

  • Competitive insurance including medical, dental, vision and income protection plans
  • 401(k) program with employer match and immediate vesting
  • Generous Paid Time Off including 20 days planned PTO, 40 hours of unplanned PTO, and 14 company or floating holidays annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
  • Annual performance bonus program

Worth weighing

  • Role requires 4-5 days per week in the office with regular in-person meetings and events
  • Domestic and international travel required, approximately 50% of the time
  • Initial base salary range is $90,000.00 - $112,500.00, which may vary based on location and experience
  • No specific mention of remote work eligibility for New York City applicants

Summarised from Scout Motors's posting. Read the full original.

Listed by Scout Motors on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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