Consumer Care Representative (Bilingual French)
Revlon Corporate · Kenilworth, New Jersey
Posted 13 days ago · $42,000.00 - $55,000.00
or apply directly on Revlon Corporate's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Revlon Corporate's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- Yes 40% of Revlon Corporate's roles list one
- Ghost-job risk at Revlon Corporate
- moderate 15 stale, 0 reposted of 53 open
- Hiring momentum
- 74 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Revlon Corporate's own greenhouse board since 2026-08-03. Full hiring picture for Revlon Corporate.
About this role
The Consumer Care Representative at Revlon is responsible for delivering exceptional consumer experiences across various communication channels, including phone, email, and social media, while providing accurate product information and resolving inquiries in both English and French. This role also involves maintaining the knowledge base for the Consumer Information Center and supporting regulatory requirements related to French-language communications. The representative will utilize digital tools and AI technologies to enhance consumer support and ensure compliance with company policies.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Revlon Corporate as an employer.
What you need
- Fluency in French and English, both written and verbal.
- High School Diploma or equivalent.
- Two or more years of customer service, consumer care, contact center, hospitality, retail, or related experience.
- Excellent verbal and written communication skills.
- Strong customer focus and problem-solving abilities.
- Proficiency with Microsoft Office applications and customer management systems.
Nice to have
- Experience in cosmetology, beauty, cosmetics, consumer products, healthcare, or other regulated industries.
- Experience supporting consumers through multiple communication channels.
- Experience with CRM, knowledge management, or consumer response platforms.
- Experience using AI-enabled productivity, search, or customer service tools.
- Familiarity with product complaints, quality systems, FDA-regulated environments, or consumer affairs operations.
What you get
- Medical, dental, and vision benefits.
- Company-paid basic life insurance policy.
- Company-paid short-term disability insurance.
- Long-term disability insurance.
- Supplemental life insurances.
- Flexible spending accounts.
Worth weighing
- The role requires bilingual communication in French and English, which may limit candidates who are not fluent in both languages.
- The position is hybrid, requiring in-office work three days a week, which may not suit all candidates.
- Revlon is unable to sponsor or transfer employment visas, so candidates must have legal authorization to work in the U.S. without visa support.
- The pay range is specified, but it may vary based on skills and experience, which could lead to uncertainty about final compensation.
Summarised from Revlon Corporate's posting. Read the full original.
Listed by Revlon Corporate on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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